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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business center
Lobby
Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Business center
Indoor pool

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Mall of America
    ‪2 min drive‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel in East Bloomington
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites Mall of America - MSP Airport features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers express check-out, RV/bus/truck parking, and an elevator. Onsite parking is available (surcharge).

Quality Inn & Suites Mall of America - MSP Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 369 out of 1180 reviews
Rating 8 - Good. 211 out of 1180 reviews
Rating 6 - Okay. 225 out of 1180 reviews
Rating 4 - Poor. 169 out of 1180 reviews
Rating 2 - Terrible. 206 out of 1180 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 14 nights in Apr 2025

4/10 Poor

Aaron, Waycross

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, amenities
Did not like the $10 parking fee and very hard to find a parking spot. Had I known about the parking fee, I would not have booked this hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Quincy

Stayed 1 night in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, modern, comfortable. Lobby and halls smelled like smoke.
Stayed 3 nights in Apr 2025

4/10 Poor

Tracy

Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff were not welcoming. They acted as thought I was bothering them. Housekeeping did not provide coffee when they cleaned the room. I had to ask for bed linens for the fold out couch and no pillows were available.
Stayed 3 nights in Apr 2025

2/10 Terrible

Marquita

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Giving homeless shelter energy dirty smelly

Room dirty hallway and elevator smelled like urine. Elevator had spit on the walls. Pool was cold creepy & cloudy. No hot tub eww. Hot chips and long curly hair around the bed. Stained sheets THE AC WENT OUT IN THE MIDDLE OF THE NIGHT. We slept in a hot room. The parking lot felt like a liquor store in the hood. There was a fight in the parking lot by 3 women lumber jacks
Stayed 2 nights in Apr 2025

4/10 Poor

Chandell

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was 445. They at first weren’t sure if we’d be able to check in and it was after 3 pm .. almost 5pm. The room smelt like musty stale cigarettes and the floors you could tell it were recently mopped but some spots were still sticky. Our tv remote was broken, and missing a battery. The lamp to the left side of the bed was falling off its area and the plug in wasn’t working so had to find another area to use in room. The mirror in bathroom looked like it was coming down, and some small holes in bathroom wall.
Stayed 2 nights in Apr 2025

8/10 Good

sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Neighborhood seemed questionable. Disappointed to have to pay extra to park. Staff was not very impressive - did their jobs adequately but extremely unique personalities at the desk. Facilities were very clean and nice!!!!!
Stayed 1 night in Apr 2025

6/10 Okay

Shirley

Business traveler
Hotel just ok for one short night. Room air was stuffy and couldn’t open the windows.
Stayed 1 night in Apr 2025

6/10 Okay

Noelle

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Terry E.

Liked: Cleanliness, staff & service, room comfort

Short Stay

Short stay, but we enjoyed.
Stayed 1 night in Apr 2025

2/10 Terrible

Leah

Stayed 1 night in Mar 2025

2/10 Terrible

Leah

Disliked: Staff & service
Blonde lady at the front desk was horribly rude. Basically told us to get the f*** out because we “didn’t have a reservation” Refused to even look at our confirmation number with Expedia because she said that’s not going to prove anything and they’re not Expedia. Called the manager the next day and he was able to pull up our reservation right away so he was confused as to why she couldn’t find it. Although, he was very short with us and seemed to be on her side. A terrible all around experience when we always come into places with a smile and good vibes.
Stayed 1 night in Apr 2025

2/10 Terrible

Diego

Stayed 1 night in Apr 2025

8/10 Good

Tara

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Convenient to Mall of America

Hotel ran out of towels not even sure how that happens. One staff member appears to be on the spectrum was a little inappropriate with guest telling things about the hotel. He probably shouldn’t be saying. Hence how we find out there were no hotels pool area was overwhelming smell of chlorine. They also charged me a fee to park in the parking lot that I didn’t find out about until after I got home nothing was said to me in person.
Stayed 1 night in Mar 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Billy

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2025

8/10 Good

Billy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very loud room so I’m guessing it was not insulated very well. Could literally hear every door open and close.
Stayed 4 nights in Apr 2025

4/10 Poor

Mai

Stayed 1 night in Apr 2025

2/10 Terrible

Diane

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Every floor smelled of marijuana. It was nauseating. Old smell mixed with new smell. Dirt all around the floors and under night stands. Everytime you come off the elevator a certain room would open the door to see even when we left at 3 am!! Felt very unsafe and suspicious. Would not recommend any with families or traveling alone. Will never recommend this property.
Stayed 1 night in Apr 2025

2/10 Terrible

Gabriel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025