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Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

Water park
Creator video
Property amenity
Suite, 2 Queen Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
$105
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
11801 Fountains Way N, Maple Grove, MN, 55369
  • Place, Venetian Indoor Waterpark
    ‪2 min walk‬
  • Place, Shoppes at Arbor Lakes
    ‪10 min walk‬
  • Place, U.S. Bank Stadium
    ‪21 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • 340 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Areas)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Living and Dining Areas)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (Kid Suites)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds (Kid Suites)

8.0 out of 10
Very good
(10 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(12 reviews)
  • 425 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

7.4 out of 10
Good
(3 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

3-star Maple Grove hotel steps from Venetian Indoor Waterpark
Along with free water park access, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a complimentary water park, Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG features a waterslide and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1884 square feet (175 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a hot tub, and a 24-hour fitness center. Complimentary self parking is available on site.

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,884 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's indoor waterpark, waterslides, and arcade/game room are only open on Friday from 4-10 PM, Saturday from 8 AM-10 PM, and Sunday from 8 AM-2 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Hotel Nw Mpls-Arbor Lks
Holiday Inn Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Nw Mpls-Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 395 out of 796 reviews
Rating 8 - Good. 231 out of 796 reviews
Rating 6 - Okay. 102 out of 796 reviews
Rating 4 - Poor. 34 out of 796 reviews
Rating 2 - Terrible. 34 out of 796 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malinda, Marshall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this place!!! The staff were excellent, the pool area was so much fun!!!! Food and drink were fantastic!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish the slides would have more hours people who stay on a Sunday don’t have access yet you have staff in the pool area
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended! Great service.

Amazing hospitality, cleanliness and service. Waterpark was added bonus.
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Chelsea

Stayed 2 nights in Aug 2025

8/10 Good

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful bar and food . Clean .
Stayed 3 nights in Aug 2025

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Sunday night - make sure you check to see if the water park is open during your stay. The pool was open but not the water slides, however still fun for the kids (under 10). The Hot tub was large and warm - the pool area was very clean and nice. Our room was a bit dated but very comfortable and spacious. We will stay again!
Stayed 1 night in Aug 2025

6/10 Okay

Darrell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff members were great. We had three kids along and we ate an evening meal at the hotel but were never given a kids menu and after we were already done eating I noticed a card that said kids eat free. I was very disappointed in our meal and especially once I knew they have kids menus. I’m guessing they offer a free kids meal with a paid adult? Some portions of the pool area are really showing age and rust.
Stayed 1 night in Aug 2025

10/10 Excellent

Tommaneka

Liked: Cleanliness, amenities
Great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Bob

Traveled with family
Disliked: Staff & service
Slow
Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Stayed 2 nights in Aug 2025

4/10 Poor

Toni

Liked: Cleanliness, property conditions & facilities
I called to make sure pool was open for our stay but really the water slides dont open until 4pm and we have to check out by 11.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amber, Plymouth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was pretty good. It’s just a little outdated a bit
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 4 nights in Jul 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Heather

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Water park was closed. We were not informed of this. Suite was pretty small. We requested partial refund due to the water park being closed and the property refused.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area for kids.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
McKayla was helpful and the morning staff was also.
Stayed 1 night in Jul 2025

10/10 Excellent

Molly

Stayed 1 night in Jul 2025

8/10 Good

Ben

Stayed 1 night in Jul 2025

8/10 Good

DARREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area for families! It was so unique and fun! We were a bit disappointed in the pool hours especially our visit being during summertime, but we would definitely would return again and recommend this hotel to family and friends.
Stayed 1 night in Jul 2025