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Wyndham Merida

4.0 star property

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Photo gallery for Wyndham Merida

Front of property
Rooftop terrace
Lobby
Outdoor pool, sun loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$96
includes taxes & fees
Apr 11 - Apr 12

Explore the area

View in a map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000
  • Place, Yucatan International Convention Center
    ‪6 min walk‬
  • Place, Paseo de Montejo
    ‪13 min walk‬
  • Place, Merida Clinic
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

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About this property

Wyndham Merida

4-star hotel in García Ginerés
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Wyndham Merida offers 100 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tikil'um Wellness Spa. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
In addition to a full-service spa, Wyndham Merida features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 248 square feet (23 square meters) include a conference center. This luxury hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Wyndham Merida is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Casona - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (248 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 300 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Wyndham Merida Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

mahesh

Liked: Cleanliness, staff & service, amenities
Staff were extremely courteous. Cleaning was not done properly. When some of the used glasses were left on table, they continued to be there and not replaced with new ones. Water in the shower is not strong and door for bathroom could not be easily closed. We were supposed to get free breakfast. First day there was a buffet but for rest of the days, they didnt serve buffet as they said they didnt have enough people to make it a buffet. We ended up getting just coffee, bread and just some fruits. Need to be more thoughtful especially if you are in the hospitality business.
Stayed 8 nights in Nov 2025

6/10 Okay

Guillermo

Stayed 9 nights in Nov 2025

10/10 Excellent

Angelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always. My goto lodging in Merida
Stayed 4 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
An amazing stay…overall a great experience
Stayed 1 night in Nov 2025

2/10 Terrible

WU

Stayed 1 night in Sep 2025

8/10 Good

Alejandro

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción pero debe mejorar la calidad de las toallas, cambiar la grifería de las habitaciones y mejorar la limpieza diaria de la habitación.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.
Stayed 5 nights in Aug 2025

4/10 Poor

Sergio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There's better hotels at the price range

Poorly maintained, moldy sinks, staff says its normal. Slow to act on your request.
Mold in sink
Mold in sink
Stayed 2 nights in Jul 2025

8/10 Good

Tracey Everett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.
Stayed 5 nights in Mar 2025

10/10 Excellent

Chris

Liked: Staff & service, amenities, property conditions & facilities
Good restaurant! Friendly staff!
Stayed 1 night in Apr 2025

6/10 Okay

Mauricio

Stayed 1 night in Apr 2025

10/10 Excellent

LUIS A.

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge, MONTGOMERY

Stayed 4 nights in Mar 2025

6/10 Okay

Jesus

Stayed 2 nights in Feb 2025

6/10 Okay

Lucienne

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff! Tours are offered! Close to Paseo de Montejo and other spota. Great estieries all around! Will definitely be back.
Stayed 6 nights in Feb 2025

8/10 Good

Maria Doris

Stayed 2 nights in Jan 2025

6/10 Okay

Dawn

Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 14 nights and I have great things to say about the property and the staff. This is a model property for every other hotel in my opinion. Everyone was pleasant and guest focused. Super experience!
Stayed 14 nights in Dec 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales todo muy bien
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, friendly staff, 24/7 attendants
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great vibes - staff was amazing! Will definitely stay here again next time I visit Merida.
Stayed 6 nights in Sep 2024

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una porquería de Hotel, increíble que la marca Wyndham opere una propiedad con tan poco mantenimiento, capacitación de personal, restaurante caro y malo. En fin lo único bueno es que los sábados a dos calles se pone un puesto que vende tacos de lechón espectaculares.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bertha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place nice swimming pool ! Nice restaurant! We are in Love with this place !
Stayed 2 nights in Aug 2024

8/10 Good

Karla

Business traveler
Liked: Amenities, property conditions & facilities
I like the location is next to Paseo Montejo, My room was not very clean, I found dirt under the bed and hair in corners. Place is beautiful has a Starbucks cafeteria inside next to the pool and a restaurant very convenient for having a late dinne. Just the cleaning issue was sad.
Stayed 1 night in Aug 2024