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Residence Inn by Marriott Merida

3.0 star property

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Photo gallery for Residence Inn by Marriott Merida

Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, blackout drapes
Property video
Full-size fridge, microwave, stovetop, dishwasher
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Kitchen
  • Housekeeping

Explore the area

Map
Calle 3-A No 272 X 20 A, Colonia Xcumpich, Mérida, YUC, 97204
  • Plaza Galerias Mall
    ‪3 min walk‬
  • Yucatán Siglo XXI Convention Center
    ‪10 min walk‬
  • Paseo de Montejo
    ‪19 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking, City View

Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(55 reviews)
  • 588 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(51 reviews)
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking, City View

9.4 out of 10
Exceptional
(82 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is $127 total
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About this property

Residence Inn by Marriott Merida

3-star hotel in Xcumpich
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour business center, a conference center, and laundry facilities are onsite. Housekeeping is available on request.
Residence Inn by Marriott Merida offers 151 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mérida hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Residence Inn by Marriott Merida features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. An area shuttle within 10 kilometers and a shopping center shuttle are complimentary for guests. This Mérida hotel also offers a rooftop terrace, multilingual staff, and laundry facilities. A complimentary grocery shopping service and wedding services can be provided. Complimentary uncovered self parking is available on site.

Residence Inn by Marriott Merida is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 23 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 23 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN Merida
By Marriott Merida Merida
Residence Inn by Marriott Merida Hotel
Residence Inn by Marriott Merida Mérida
Residence Inn by Marriott Merida Hotel Mérida

Residence Inn by Marriott Merida Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 799 out of 1073 reviews
Rating 8 - Good. 178 out of 1073 reviews
Rating 6 - Okay. 51 out of 1073 reviews
Rating 4 - Poor. 26 out of 1073 reviews
Rating 2 - Terrible. 19 out of 1073 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Juan C

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Baja calidad en la atención

Cada día estás más mal el servicio. El señor Naum e malas ganas en la recepción y groseros en general. No cumplen con la bienvenida en el tema VIP que ofrecen en . Total muy mal por Marriott
Stayed 1 night in Apr 2025

4/10 Poor

Juan C

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Juan-Carlos, Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Abraham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado, en la última noche se bloqueó después de las 00:00 hrs y ya no se podía modificar, por lo que la sensación de calor no era cómoda.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience in this hotel was great!! Would definitely consider staying here again
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The 20 to 25 minute ride to the hotel from the Centro is worth the ride. You’ll pass through many streets and make mental notes on where to come back to explore. The hotel room has a beautiful view of the city and the friendly staff made my stay even better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Felipe Miguel

Stayed 3 nights in Mar 2025

8/10 Good

Manuel, McKinney

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I am kind of disappointed from my last stay. Every time I go back there, they management cut down something. Only a couple of bottle water for the whole stay??? Also there was no hot water in the shower. Other than that it's okay for a couple of days.
Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Taejron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, walking distance to the Shopping Mall, great staff, familiar hotel layout as my other Residence Inn by Marriott.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff, food was good, I recommend
Stayed 18 nights in Feb 2025

10/10 Excellent

HARRY, Spanish Lookout

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, good location, good breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with great staff!
Stayed 14 nights in Feb 2025

10/10 Excellent

Carol Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unbelievably kind and helpful. If we didn’t have something we called the front desk and received it within minutes.The pool was very nice. Breakfast was delicious.
Stayed 14 nights in Feb 2025

10/10 Excellent

Diego, Monterrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service from the staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will choose the same hotel to stay in for next vacation
Stayed 6 nights in Feb 2025

10/10 Excellent

Carmen Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i always have a good experinece at marriot properties. brand is well maintained. i loved the room interiors and really enjoyed the room. service was fabulous, except for checkin where i was told that the laundry room is in the basement (there wasnt any, it was on the ground floor). Awesome as well to have 24/7 laundry service. on check out i forgot a couple of items, and i was able to retrieve them a couple of days later, they werent stolen! Thank you Marriott for making my stay so pleasant. only thing that could improve is the emf radiation (registered very high all over the room) and the lack of dish rack.
Stayed 13 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant property with all the amenities at a reasonable price. Friendly, attentive staff. In an upscale part of town, so the central district isn’t within walking distance.
Stayed 5 nights in Feb 2025

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residences Inn by Marriott has all the essential needs when you’re traveling for business, but it may not be the best choice if you’re in Mérida for tourism as it’s too far from the main attractions. To start with, I reserved a room with city view and I got a ground floor room facing a wall. The room was big, with a little kitchenette; the bed was comfortable and the bathroom was spacious. However, there were some silly design blunders. For example, the safe box was so high that only a ver tall person could reach. Also, the toilet paper dispenser was right underneath the towel hanger, so after taking a shower and hanging the towel, the toilet paper ended up hidden under the towel. There was a shampoo and conditioner dispenser in the shower, but the shampoo bottle was empty. Also, I didn’t get hot water the first two days. Breakfast was good in general, but if you got in near closing time (10 AM) chances were that some food items were no longer available
Stayed 4 nights in Feb 2025

10/10 Excellent

ADRIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Adivina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool area on the roof and bathrooms everywhere which were clean
Stayed 10 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

He venido varias veces y cada vez peor…

La calidad de los servicios recibidos es cada vez peor… El desayuno se acaba todo muy rápido y cada vez con menos opciones. Platos sucios, sábanas arrugadas, no sirven los electrodomésticos de la habitación, se sale toda el agua de la regadera, no calienta bien el agua, te dan solo una botellita de agua, no sirve el teléfono, almohadas incómodas… Bien ubicado y en general limpio y bien pero hemos visto cómo se va deteriorando!
Stayed 1 night in Feb 2025