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Standard Double Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
$50* Per night/room May 22 - May 23

Standard Room, 1 Large Twin Bed

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Studio Suite, 1 Queen Bed, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a children's pool and an indoor pool, Hotel Palacio Maya provides an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palacio Maya is a smoke-free property.

  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2018
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Free reception
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Fully fenced
  • Conference center
  • Snack bar/deli
  • Parking (limited spaces)
  • Total number of rooms - 63
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Room Amenities

Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Free cribs/infant beds
  • Separate bedroom
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adapters/chargers
  • Visual fire alarm
  • Wardrobe or closet

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 169 and MXN 199 for adults, MXN 99 and MXN 99 for children (approximately)
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 180.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Hotel Palacio Maya Merida
  • Palacio Maya Merida
  • Hotel Palacio Maya Mérida
  • Palacio Maya Mérida
  • Palacio Maya
  • Hotel Palacio Maya Hotel
  • Hotel Palacio Maya Mérida
  • Hotel Palacio Maya Hotel Mérida

Hotel Reviews

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