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Get an overview of this hotel
3.5-star Mérida hotel in Centro

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
Smoke-free property

Location

Located in Centro, this hotel is within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. U.S. Consulate Merida and Plaza Grande are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, an indoor pool, and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 63 rooms feature comforts like premium bedding and down comforters, while conveniences include dining areas and sitting areas. Free WiFi and balconies or patios are standard, as are LED TVs with satellite channels.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 169 and MXN 199 for adults, MXN 99 and MXN 99 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

Hotel Names

  • Hotel Palacio Maya Merida
  • Palacio Maya Merida
  • Hotel Palacio Maya Mérida
  • Palacio Maya Mérida
  • Palacio Maya
  • Hotel Palacio Maya Hotel
  • Hotel Palacio Maya Mérida
  • Hotel Palacio Maya Hotel Mérida

Hotel Amenities

Property Features

In addition to an indoor pool and an outdoor pool, Hotel Palacio Maya provides a fitness center and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Palacio Maya is a smoke-free property.

  • Bar/lounge 1
  • Coffee/tea in common areas
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 2018
  • Free self parking
  • Free WiFi
  • Outdoor pool
  • Smoke-free property
  • Children's pool
  • Free reception
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Fully fenced
  • Snack bar/deli
  • Parking (limited spaces)
  • Total number of rooms - 63
  • One meeting room
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Separate dining area
  • Free cribs/infant beds

Room Amenities

Hotel Palacio Maya offers 63 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Separate dining area
  • Minibar
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free bottled water
  • Soap
  • Towels provided
  • Shampoo
  • Linens provided
  • Toilet paper
  • Hand-held showerhead
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Balcony or patio
  • Window screens
  • Free cribs/infant beds
  • Electrical adapters/chargers
  • Television
  • Separate bedroom
  • Satellite TV service
  • Height-adjustable showerhead
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Visual fire alarm
  • Premium bedding
  • Separate sitting area
  • Wheelchair accessible
  • Down comforter

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Reviews

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