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Hotel Ambassador Merida

Property class: 3

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Photo gallery for Hotel Ambassador Merida

A modern hotel with a curved facade, a prominent sign for a 12% discount promotion, and multiple flags displayed.
A swimming pool with a clear view of the sky, surrounded by chairs and umbrellas, and a building with a white facade.
A long, narrow corridor with glass doors on one side and a railing on the other, leading to a lower level.
A hotel room with two beds, each with a headboard and pillows.
A buffet setup with various food options, including rice, meat, and other dishes, arranged on stainless steel serving trays.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $45
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪8 min walk‬
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Parque Santa Lucía
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk, a television, and a bathroom with a shower.

Standard Single Room

7.6 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(71 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

A hotel room with two beds, a wooden desk, a chair, and a painting on the wall.

Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room Standard

  • 247 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Ambassador Merida

3-star hotel in Mérida Centro
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mérida hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Ambassador Merida is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast only. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 73 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located near the downtown area, very accessible to many tourist spots within a few minutes
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ce
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
the room was clean and the bed comfortable. The shower was very weak and it didn't always have hot water.
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is poor quality.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE!!!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Just a note there was no free breakfast at hotel even though my Expedia reservation included free breakfast.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Room was ok, AC didn’t work So they moved us to another room . Besides that we were happy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service
Too
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Terrible roaches the guy didn’t respect my reservation doors got filled up for years
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pareciera que las fotos son de hace muuuuchoos años pues la habitación no estaba ni cerca a verse a la anunciada, los pisos manchados, la puerta parchada parecía rota, el aire acondicionado no funcionaba bien y olía a humedad, no había toalla de manos o tapete de baño, la regadera llena de sarro y no servían las llaves. En fin, aunque solo nos hospedamos por 1 noche, será la última vez que lo hacemos.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen hotel recomendado, las habitaciones limpias y comodas
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tensión y el servicio del personal todo fue excelente
Stayed 1 night in Mar 2026