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Holiday Inn Merida by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Merida by IHG

Outdoor pool
Bar (on property)
Suite, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace
Point of interest
2 restaurants, breakfast, lunch served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$115
includes taxes & fees
Apr 26 - Apr 27

Explore the area

View in a map
Av. Colon : 498 Entre Paseo, Montejo Y Calle 60, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room

Down comforters, in-room safe, desk, laptop workspace

Premium Room

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Down comforters, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Merida by IHG

3.5-star hotel in Mérida Centro
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Holiday Inn Merida by IHG offers 213 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool, Holiday Inn Merida by IHG provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 14 meeting rooms. Event facilities measuring 550 square feet (51 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Merida by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Holiday Inn Merida by IHG has 2 restaurants serving breakfast and lunch.
La Veranda - This restaurant specializes in international cuisine. Open daily.
La Arboleda - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 477 to 477 for adults and MXN 350 to 390 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Arboleda
  • La Veranda

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (550 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 522 per pet, per night, plus a one-time cleaning fee of MXN 522 and a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 477 to 477 for adults, and MXN 350 to 390 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 522 per pet, per night plus MXN 522 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Merida Mexico
Holiday Inn Merida Mexico
Holiday Inn Merida Mexico Hotel
Inn Merida Mexico Hotel

Holiday Inn Merida by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like bacon and waffles and better pastries like pan con chocolate
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 6 nights in Dec 2025

10/10 Excellent

Juan, Woodinville

Stayed 6 nights in Dec 2025

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is great with a lot of local food.
Stayed 1 night in Dec 2025

6/10 Okay

Manuel

Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets were dirty when we arrived, we had to call to change all bed covers. Besides that, the price is fare.
Stayed 2 nights in Dec 2025

8/10 Good

Lilliana, West Chester

Traveled with family
Liked: Cleanliness, staff & service
A very conveniently located property; great buffets for breakfast and dinner. Very helpful and friendly staff…
Stayed 7 nights in Dec 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room 124 had shower problems. The water pressure had it so half the water came out The top and half came out the bottom. Also it did not drain well - so you’re showing in 2” of water. Hazael at the front desk was very helpful and professional. He gets 10 stars. Wish breakfast was included.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacobo

Traveled with family
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin Cervantes

Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and extremely clean. The breakfast was delicious and huge variety. The staff was super friendly and willing to please.
Stayed 4 nights in Dec 2025

10/10 Excellent

Victor, Villahermosa, centro

Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2025

4/10 Poor

Miguel Angel Santino

Stayed 1 night in Dec 2025

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 6 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 4 nights in Nov 2025

8/10 Good

Genaro R

Liked: Cleanliness, amenities, property conditions & facilities
Yes, but the shower didn’t have any water pressure at all and was dripping could not take a normal shower…..
Stayed 5 nights in Nov 2025

8/10 Good

Nancy, Chicago

Stayed 4 nights in Nov 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my room ! Nice and clean ! Great tub to soak in! Comfortable all good !!
Stayed 2 nights in Nov 2025

2/10 Terrible

Maria E.

Stayed 9 nights in Oct 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Krystian

Stayed 1 night in Oct 2025

10/10 Excellent

llamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025