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City Express Plus by Marriott Mérida

2.5 star property

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Photo gallery for City Express Plus by Marriott Mérida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Free daily continental breakfast
Lobby
Desk, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Free airport shuttle
  • Breakfast included
  • Bar
$95
includes taxes & fees
Aug 31 - Sep 1

Explore the area

Map
Calle 60 No. 346, Mérida, YUC, 97000
  • Paseo de Montejo
    ‪3 min walk‬
  • Yucatan International Convention Center
    ‪6 min walk‬
  • U.S. Consulate General Mérida
    ‪8 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 256 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 256 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

City Express Plus by Marriott Mérida

Hotel in Mérida Centro
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
City Express Plus by Marriott Mérida offers 135 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Express Plus by Marriott Mérida features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and coworking spaces. This Art Deco hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Complimentary covered self parking is available on site.

City Express Plus by Marriott Mérida is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
City Express Plus by Marriott Mérida has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free bus station shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

City Express Plus Mérida Hotel Merida
City Express Plus Mérida Hotel Mérida
City Express Plus Mérida Hotel
City Express Plus Mérida Mérida
Hotel City Express Plus Mérida Mérida
Mérida City Express Plus Mérida Hotel
Hotel City Express Plus Mérida

City Express Plus by Marriott Mérida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little problem with ac but in general… excellent..
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus, Birkenhead

Liked: Cleanliness
Great lication
Stayed 7 nights in Apr 2025

10/10 Excellent

miguel

Stayed 1 night in Mar 2025

10/10 Excellent

RIVELINO, MEXICO DF

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Liked: Staff & service, room comfort

Disappointed in Marriott

The staff was very nice and helpful. The lobby did not have ac, the pool and rooftop was disgusting. It was so crusty and pool was very dirty! However the gym was great. It was confusing having breakfast, only one part of the area was free breakfast, the other you needed to pay 16$ usd and when it got busy it was chaotic. No ice buckets in the room or anywhere! Marriott should be ashamed!
Stayed 6 nights in Mar 2025

8/10 Good

Delbert

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was comfortable, and the bed was fine. But there was only a heavy comforter. No layers to peel off. The check-in was terrible We had to wait very long in an extremely hot lobby. Then the complement Breakfast was also not much fun because it was so hot in the room
Stayed 1 night in Mar 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel beautiful staff invisible.

The hotel and amenities are great, service wasn’t bad but not what I have received from other hotels on our trip.
Stayed 1 night in Mar 2025

10/10 Excellent

Argenis

Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean, comfortable, great location. Certainly stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula, Freedom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine did not work! Wasnt adviced that in order to use shuttle one needs to sign up ahead of time.
Stayed 2 nights in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia told us there was a shuttle so. I was disappointed to find out they don't pick you up from the airport.they only take you to the airport after you have stayed.the reason I booked was for the shuttle so I was extremely disappointed about that and paid extra for something I didn't receive.i blame Expedia for that not the Marriott
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Staff & service, amenities, property conditions & facilities
It is a great location and is walkable to many attractions and restaurants. Rooftop pool provides for perfect sunset views.
Stayed 3 nights in Feb 2025

8/10 Good

Estefano

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s a little noisy around
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Good breakfast
Stayed 3 nights in Feb 2025

10/10 Excellent

Nestor

Stayed 1 night in Feb 2025

8/10 Good

Darlene

Liked: Staff & service
Location is great. The general area is noisy at night, however. There is a club nearby that plays very loud music late at night. Staff were helpful when we needed anything. Some of the towels need to be replaced.
Stayed 1 night in Feb 2025

4/10 Poor

RICARDO

Stayed 3 nights in Jan 2025

10/10 Excellent

Cecilia, Naples

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very polite and courteous. They make you feel at home! Will definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior window design gives the feel of a tropical environment. Hotel is situated in an Ecco like mall with lush vegetation and waterfalls. Unique sculptures and artifacts flank the exterior.
Stayed 4 nights in Jan 2025

10/10 Excellent

Diane

Liked: Staff & service, amenities, property conditions & facilities
The property is centrally situated. Easy walk to various museums and historic sites, restaurants, shopping and more. Hotel staff is outstanding.
Stayed 5 nights in Jan 2025

4/10 Poor

Gloria

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient hotel

We came to Merida for a short three night holiday and enjoyed our stay. The location is excellent inside a shopping and dining complex called Paseo 60. It’s close to centro, a great location. We were treated very well by the staff at the hotel. Our stay included continental breakfast which was very generous and included coffee, a variety and home made fruit waters, fresh fruit, Swiss style muesli, toast etc.. My husband used the gym at the property and also the rooftop pool. it was sparkling clean and had comfortable loungers. The only downside to the hotel is our guest room. It was adequate but a bit tired. The window seals have blown so the view outside is obscured with humidity and the windows don’t open. The bathroom had a great shower but it’s in need of a refresh. Toiletries are provided which is nice and the housekeeper provided us with additional towels. The bed, pillows and sheets were comfortable. Overall the hotel is good, the staff is very kind and I would stay again. The price is very reasonable. The location is excellent, close to a variety of shops, restaurants and museums.
Stayed 3 nights in Jan 2025

8/10 Good

Paco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jan 2025

10/10 Excellent

ELMER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación.
Stayed 3 nights in Jan 2025