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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$428* Per night/room Oct 17 - Oct 18

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Adlerhorst)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Castel Fragsburg - Relais & Chateaux features a health club and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a seasonal outdoor pool, a sauna, and a library. For a surcharge, the property provides a roundtrip airport shuttle and a train station pick-up service. Complimentary uncovered self parking and valet parking are available on site.

Hotel Castel Fragsburg - Relais & Chateaux is a smoke-free property.

  • Library
  • Couples/private dining
  • Bar/lounge
  • Private picnics
  • Elevator
  • Fitness facilities
  • Free train station drop-off
  • Full-service spa
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Uncovered parking
  • Porter/bellhop
  • Tours/ticket assistance
  • Free self parking
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free valet parking
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Outdoor seasonal pool
  • Food and water bowls
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Train station pickup (surcharge)
  • Concierge services
  • Pool umbrellas
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 20
  • One meeting room
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby

Room Amenities

Hotel Castel Fragsburg - Relais & Chateaux offers 20 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. This Merano hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Soundproofed rooms
  • Turndown service
  • In-room childcare (surcharge)
  • Slippers
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Bathtub or shower
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Champagne service
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Hotel Castel Fragsburg - Relais & Chateaux has 2 restaurants on site.

Room service (during limited hours) is available.

Spa Services

Heilspa Castellum Natura has 3 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 14
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Rock climbing on site
  • Mountain biking nearby
  • Ropes course on site
  • Horse riding nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 49 for adults and EUR 49 for children (approximately)
  • Pet fee: EUR 35 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.

Debit cards not accepted

Staffed front desk

No cribs (infant beds) available

LGBTQ friendly

Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 35 per pet, per day
  • Dogs only
  • 1 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

The seasonal pool will be open from March to November.

Pool access available from 7:30 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Castel Fragsburg
  • Castel Fragsburg Hotel
  • Castel Fragsburg Merano
  • Fragsburg
  • Hotel Castel Fragsburg
  • Hotel Castel Fragsburg Merano
  • Hotel Fragsburg
  • Hotel Castel Fragsburg Relais & Chateaux Merano
  • Hotel Castel Fragsburg Relais & Chateaux
  • Hotel Castel Fragsburg - Relais & Chateaux Hotel
  • Hotel Castel Fragsburg - Relais & Chateaux Merano
  • Hotel Castel Fragsburg - Relais & Chateaux Hotel Merano

Awards & Affiliations

The property is a member of Relais & Chateaux.

Hotel Reviews

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