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We really enjoyed our stay at this hotel! The décor is unique and full of character, giving the property a charm that’s different from a typical hotel. The bed was very comfortable, and the staff was always friendly, welcoming, and incredibly helpful. One of the best things about staying here is the convenience. It’s truly a one-stop shop—you can easily arrange tours and transportation, and there’s great food and drinks available without having to leave the property. The highlight for us was the rooftop lounge. The nighttime views are absolutely beautiful, making it the perfect place to relax and end the day with a cocktail while taking in the city lights. We would definitely stay here again!

Hotel was like a jig saw puzzle with lots of stairways and areas. Still had construction going on. Rooms were very nice but no privacy unless you close your curtains. Room safes did not work in either of our rooms. You cannot flush toilet paper due to old pipes. Area did not feel very safe but we did not need to leave the hotel without a guide since the dining in the hotel was great. Overall I would recommend this hotel.

Unique historic property convenient for walking around the old quarter of Quito including the Independence Square and San Francisco Plaza. Note, traffic is frequently backed up in this area's narrow streets and your Uber or taxi may take awhile on the last three blocks. Spacious rooms, traditionally furnished, with modern bathrooms and excellent wifi service. Comfortable bed. All rooms face an inner roofed courtyard and have no exterior windows. My room also had an unusual glassed-in air shaft containing a very large potted plant. Restaurant had good service and well-prepared traditional dishes. The breakfast buffet had a wide array of hot and cold choices. An excellent value overall.

Felt like home

Beautiful hotel, the food isn’t great. It’s good though.

Fantastic. Its rare that I get surprised by hotel but Old Town customer service, status and design of the rooms really knocked my socks off. The staff was so kind and attentive, I’ve never seen anything like it at this style of hotel. Hats off to the whole team.

Amazing experience , nice place , great staff really really nice

Excelente servicio, limpieza y ubicación.