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My husband and I absolutely loved our stay at Hotel Merian! We had a beautiful room on the fourth floor overlooking the Rhine, and the views were simply spectacular. One of our favorite memories was standing outside on our balcony, taking in the gorgeous river and city views, especially with the Ferris wheel from the Autumn Festival (Herbstmesse) lighting up the skyline. It was such a magical way to experience Basel! The location couldn't have been better. We were within easy walking distance of countless restaurants, shops, and several of the Autumn Festival locations, making it the perfect home base for exploring the city. The staff were incredibly friendly, welcoming, and helpful. Since Basel was new to us, we especially appreciated their wonderful recommendations and guidance, which made navigating the city and discovering local gems so easy. The breakfast was also lovely, with a great variety of delicious options to start each morning. We had such a wonderful experience and couldn't have asked for a better place to stay during our visit to Basel. We would absolutely stay here again and highly recommend Hotel Merian to anyone visiting this beautiful city!

I had a wonderful stay! The staff were incredibly kind, welcoming, and helpful throughout my visit. The room was extremely clean and comfortable, and the breakfast was really good, with a nice selection to start the day. The location is excellent, just a 2-minute walk from the tram station, making it very easy to get around and explore the city. Another great bonus is that the hotel provides a BaselCard, which allows you to use public transportation for free during your stay. Overall, I had a great experience and would highly recommend this hotel. I would happily stay here again!

The good-location for our needs, free tram pass, close to grocery. The bad-no ice, limited towels, hard bed, outlets (only one cube by the window), only 1 soap for all cleaning. Staff was very helpful when I left an item in my room.

The electric outlets were in weird places. The room lights did not function in a coherent way and if you turned off the lights the electric outlets turned off.

A member of my party was under the weather by the time we reached Basel. I had contacted them asking to see if we could have an earlier check-in to rest. The staff on duty got us in earlier than scheduled and was utterly sweet. Hats off to you and your team of understanding polyglots. We had booked an upstairs/downstairs room. The novelty wore out quickly, because there was only one sink/bathroom upstairs. Not their fault. We learn. We were also fortunate that when we got in, there was a huge fair running outside the hotel. We had food and fun times without going too far!