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Megala Chorafia Vacation Packages

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

This boutique hotel is a gem in the mountains. The staff are outstanding and make your stay worth every minute. They are attentive, friendly, helpful, and proactive at all times. The surrounding views are incredible and this is the ultimate quiet escape away from the crowds. Can’t say enough good things about this hotel and I look forward to returning.

The location is really great and the hotel is lovely. The staff are incredible- friendly and helpful. Wonderful breakfast. Did not like the smell of the water in the toilet. I imagine it has to do with the water being recycled (grey water) and for such an expensive hotel to not replenish water bottles daily was a surprise. Everything else was fantastic.

Room was always clean and spacious. Cleaners excellent as well as all staff, (reception and restaurant) all friendly. Food was good at breakfast and quick service. Really enjoyed our stay.

The hotel staff were exceptionally helpful and friendly. It felt as if we were visiting family. The room was beautiful and clean. We loved our stay and would go back.

It was an amazing experience at the resort. The food was excellent, and the staff were friendly, attentive, and welcoming. We especially enjoyed the beautiful pool area and beach. A few small improvements would make the experience even more consistent with a five-star hotel: adding extra towel or robe hooks in the shower area, installing a hygienic shower in the bathroom, and providing a capsule coffee machine in the room. The location is also very convenient—just a short taxi or bus ride from Platania, with many restaurants and shops. Overall, we had a wonderful stay!