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Get an overview of this hotel
3-star Medan hotel with restaurant

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
24-hour front desk

Location

Situated in Medan, this spa hotel is within 25 mi (40 km) of Great Mosque of Medan, Maimun Palace, and Tjong A Fie's Mansion. Vihara Borobudur is 20.7 mi (33.4 km) away.

Hotel Features

A full-service spa, a restaurant, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk and free newspapers.

Room Amenities

All 152 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and room service. Other amenities available to guests include free bottled water, showers, and desks.

Languages Spoken

  • English

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The Crew Hotel Kualanamu International Airport

Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

Hotel Policies

Payment types

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Hotel Names

  • Crew Hotel KNO Medan
  • Crew Hotel KNO
  • Crew KNO Medan
  • Crew Hotel Kualanamu International Airport Medan
  • Crew Hotel Kualanamu International Airport
  • Crew Kualanamu International Airport Medan
  • Crew Kualanamu International Airport
  • The Crew Hotel KNO
  • Crew Kualanamu Airport
  • The Crew Kualanamu Medan
  • The Crew Hotel Kualanamu International Airport Hotel
  • The Crew Hotel Kualanamu International Airport Medan
  • The Crew Hotel Kualanamu International Airport Hotel Medan

Hotel Amenities

Property Features

The hotel offers a restaurant. Wireless Internet access is complimentary. The Crew Hotel Kualanamu International Airport features a full-service spa. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours).

The Crew Hotel Kualanamu International Airport has designated areas for smoking.

  • Laundry facilities
  • Spa services on site
  • Restaurant
  • Total number of rooms - 152
  • Number of floors - 8
  • Free WiFi
  • Elevator
  • Full-service spa
  • Designated smoking areas
  • Free newspapers in lobby
  • 24-hour front desk

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

The Crew Hotel Kualanamu International Airport offers 152 air-conditioned accommodations with complimentary bottled water and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Desk
  • Free bottled water
  • Slippers
  • Shower only
  • Free WiFi
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cockpit - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Reviews

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