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Get an overview of this hotel
3.5-star Medan hotel close to Sun Plaza

Popular property highlights

Free valet parking
Free WiFi
Restaurant
24-hour business center
Laundry facilities

Location

Situated near the airport, this hotel is within 1 mi (2 km) of Tjong A Fie's Mansion and Sun Plaza. Medan Mall is 1.8 mi (2.9 km) away.

Hotel Features

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free valet parking, and free train station pick-up are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite.

Room Amenities

All 106 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 150000 per person
  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 1:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Hotel Names

  • Hermes Palace
  • Hermes Palace Hotel
  • Hermes Palace Hotel Medan
  • Hermes Palace Medan
  • Hotel Hermes Palace
  • Palace Hermes
  • Hermes Palace Hotel Medan Managed Bencoolen
  • Hermes Palace Hotel Managed Bencoolen
  • Hermes Palace Medan Managed Bencoolen
  • Hermes Palace Managed Bencoolen
  • Hermes Palace Medan Medan
  • Hermes Palace Hotel Medan Hotel
  • Hermes Palace Hotel Medan Medan
  • Hermes Palace Hotel Medan Hotel Medan

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3.5-star property.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2981 square feet (277 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Hermes Palace Hotel Medan has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2010
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 277
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2981
  • Snack bar/deli
  • Designated smoking areas
  • Free train station pickup
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 106
  • Television in common areas
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Room Amenities

Hermes Palace Hotel Medan offers 106 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets available - no

Parking

Free long-term parking , Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Sirocco - This bistro specializes in Indonesian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required.

Hermes Coffee - Onsite café.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Reviews

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