*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary secured self parking and secured valet parking are available on site.
Roots Hotel has designated areas for smoking.
- Coworking spaces
- Designer stores on site
- Shopping mall on site
- Elevator
- Lockers available
- 24-hour front desk
- Secured parking
- Tours/ticket assistance
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- Computer station
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Luggage storage
- Hair salon
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 185
- Television in common areas
- Multilingual staff
- Fireplace in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Roots Hotel offers 185 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Wheelchair accessible
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 30
- Rainfall showerhead
- Connecting/adjoining rooms available
- Hydromassage showerhead
- LED TV
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Highchair
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Electrical adapters/chargers
- Paper towels
- Restaurant dining guide
- Mini-fridge
- Lowered locks/deadbolt
- Low-height desk
- Visual fire alarm
- Doorbell/telephone notification
- Telephone accessibility kit
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning.
Roots Hotel has 2 restaurants on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Sign language-capable staff
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: SAR 300 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately SAR 45 for adults and SAR 25 for children
- Crib (infant bed) fee: SAR 35.0 per day
- Rollaway bed fee: SAR 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Check-out
Check-out time is 12:30 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
Property is cleaned with disinfectant
Property does not follow sanitization practices of any association
UnionPay
Staffed front desk
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for SAR 40.0 per night.
- Cribs (infant beds) are available for SAR 35.0 per day.
Pet Policy
- No pets or service animals allowed
We should mention
Couples wishing to share a room must provide proof of marriage.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Roots Hotel Hotel
- Roots Hotel Makkah
- Roots Hotel Hotel Makkah
Hotel Reviews
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