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Get an overview of this hotel
5-star Mecca hotel connected to a shopping center, walkable to Well of Zamzam

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

Location

Located in the heart of Mecca, this luxury hotel is within a 5-minute walk of Well of Zamzam, Great Mosque of Mecca, and Abraj Al-Bait Towers. Kaaba and Makkah Mall are also within 6 mi (10 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a coffee shop/café and self parking. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Room Amenities

All 524 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include sitting areas, refrigerators, and flat-screen TVs.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for self-serve breakfast: SAR 50 for adults and SAR 25 for children (approximately)
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 150 per day
  • Uncovered valet parking fee: SAR 150 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 1:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Heating is not provided

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards and debit cards. Cash is not accepted. Heating is not provided. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Car not required

Long-term renters welcome

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Couples wishing to share a room must provide proof of marriage.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Alcohol is not served or permitted at this property.

A car is not required for transportation to and from this property.

Set meals are served in guestrooms only (no menus or public dining).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

Hotel Names

  • Al Marwa Makkah
  • Al Marwa Rayhaan Rotana Makkah Hotel Mecca
  • Al Marwa Rayhaan Rotana Makkah Mecca
  • Marwa Al Rayhaan Makkah
  • Marwa Rayhaan Makkah
  • Marwa Rayhaan Rotana Makkah
  • Marwa Rotana
  • Marwa Rotana Makkah
  • Rotana Makkah
  • Rotana Marwa Makkah
  • Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
  • Al Marwa Rayhaan By Rotana-Makkah Mecca
  • Al Marwa Rayhaan Rotana Hotel Mecca
  • Al Marwa Rayhaan Rotana Hotel
  • Al Marwa Rayhaan Rotana Mecca
  • Al Marwa Rayhaan Rotana
  • Al Marwa Rayhaan by Rotana Hotel
  • Al Marwa Rayhaan by Rotana Mecca
  • Al Marwa Rayhaan by Rotana Hotel Mecca

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This 5-star property offers access to a business center, coworking spaces, and limo/town car service. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the health club at a partner property.

Al Marwa Rayhaan by Rotana is a smoke-free property.

  • Couples/private dining
  • Coworking spaces
  • Coffee/tea in common areas
  • Water dispenser
  • Designer stores on site
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Year Built - 2006
  • Coffee shop or café
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free valet parking
  • Limo or Town Car service available
  • Smoke-free property
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 524
  • Number of floors - 25
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Al Marwa Rayhaan by Rotana offers 524 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Fireplace
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • In-room dining only
  • Bed sheets available - no
  • Chef
  • Baby bath
  • Laptop-friendly workspace
  • Paper towels
  • Restaurant dining guide
  • Mobile key entry

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Self-serve breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.

Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.

Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Accessible bathroom
  • Wheelchairs available on site
  • In-room accessibility

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