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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Free buffet breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | Room amenity
Room, 1 King Bed, Accessible, Non Smoking | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$89
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
410 5th St Sw, Mason City, IA, 50401
  • Place, The Historic Park Inn Hotel and City National Bank
    ‪9 min walk‬
  • Place, Music Man Square
    ‪11 min walk‬
  • Place, Meredith Willson Boyhood Home
    ‪11 min walk‬
  • Airport, Mason City, IA (MCW-Mason City Municipal)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites

Mason City hotel with indoor pool
This hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite.
Comfort Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

This Mason City hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered. This Mason City hotel also offers an indoor pool, a vending machine, and gift shops/newsstands. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in October 2024.

Comfort Inn & Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - October 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Mason City
Quality Mason City
Quality Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Mason City
Comfort Inn & Suites Hotel Mason City

Reviews

Comfort Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 112 reviews
Rating 8 - Good. 25 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 3 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

Reviews

10/10 Excellent

Matthew, Waseca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated, clean, and safe. The staff we encountered were friendly and helpful! Our son forgot his toothbrush and the front desk provided one free of charge. That was very nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Very clean and nice facility, room was great and service was fast and friendly
Stayed 1 night in Aug 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good Hotel

It comfortable, clean like the changes that was made to this Hotel! It was close to my favorite restaurant Culver’s and to the Event went to
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Grand Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room, and cleanliness.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
OK. Felt safe in its location.
Stayed 1 night in Jul 2025

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient. Outside property not so appealing. Very comfortable and welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Thru
Stayed 1 night in Jul 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, room comfort

Quick stay

We were in town for a funeral so was a quick trip and the hotel was everything we needed clean quick check in and rooms were comfortable. The shower was great!
Stayed 1 night in Jul 2025

6/10 Okay

murti

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was terrific! Nice clean relaxing room! Staff was very friendly and accommodating!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jerusalem

Liked: Cleanliness, staff & service, amenities
Clean hotel that does the job
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
It was very average - not modern, pool was closed, breakfast very limited. Staff was nice and helpful, room was clean but a bit musty. Staff tries hard but it's difficult to keep lipstick on a hog
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Traveled with family
Was very updated and clean which was important to us. The parking lot and outside of building could use updating but that didn’t hurt the inside. Was very pleasant stay.
Stayed 1 night in Jun 2025

8/10 Good

VIKKI

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Comfortable room
Stayed 1 night in Jun 2025

8/10 Good

Ashton

Stayed 1 night in Jun 2025

2/10 Terrible

Amy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We checked into our room no problem, but it is advertised as renovated…it is but done very crappy. It started to rain early morning(about 5 am) and they have windows that are one piece of glass…you cannot open them. The rain was pouring through the top of the window.We put towels down 1st and soaked all 4 bath towels in seconds. I then grabbed the ice bucket. I filled 4 ice buckets full of water before giving up. The carpet was soaked, the air conditioner was soaked, the one bed had water splashed all over it. We were on the 2nd floor(so a floor above us) and water started coming through the center of the room. Went down to the front desk and they were mopping up the lounge area. It was soaked. They were very gracious about moving us to another room…but no offer of any type of compensation for the inconvenience. Got into the 2nd room which was on the back of the building on the 3rd (top) floor and no leaks, however the air conditioner got water condensation all over the floor. I put two towels under it but it went through those towels and all over the carpet. We would have checked out of the motel, but we were there because we were attending two funerals of family members. Also want to mention that we Saw that they ended up renting out our original room again (tried to rent it out to our son 1st..he refused because the smell of mold and mildew was so bad. He didn’t even walk over to the window area). Also, the continental breakfast is a disappointment.
Filling ice buckets from rain inside window
Water coming through ceiling
Water coming through-note old water stain
Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person who checked us in was very kind and efficient. Great experience at this newly renovated hotel.
Stayed 3 nights in Jun 2025