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Riad Hafssa

3.0 star property

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Photo gallery for Riad Hafssa

Outdoor pool
Front of property
Interior
Outdoor pool
Free daily full breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
$130
includes taxes & fees
Apr 15 - Apr 16

Explore the area

View in a map
8 Derb Lamdami Elmoukef, Médina, Marrakech, Marrakech, 40000
  • Place, Ben Youssef Madrasa
    ‪7 min walk‬
  • Place, Marrakech Museum
    ‪8 min walk‬
  • Place, Jemaa el-Fnaa
    ‪15 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Riad Hafssa

3-star riad in Medina
Along with an outdoor pool, this riad has a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Riad Hafssa offers 12 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Marrakech riad also offers an outdoor pool, spa services, and coffee/tea in a common area. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Riad Hafssa has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riad Hafssa has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 7 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Covered self parking fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting
Property Registration Number 1231321

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Riad HAFSSA Spa
Riad Lalla Zineb & SPA Riad
Riad Lalla Zineb & SPA Marrakech
Riad Lalla Zineb & SPA Riad Marrakech

Riad Hafssa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 9 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 4 out of 35 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Nauman Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staying at Riad Hafssa offered an authentic glimpse into life within the Old City, with the property’s location serving as a great base for exploring local markets and fresh produce stalls. While the staff was approachable and helpful—eventually rectifying our room allocation so we could stay on the same floor—there were several aspects that fell short of expectations. The "pool" is remarkably small, roughly the size of a two cot beds, and the breakfast was a disappointment; despite the listing showing eggs and croissants, the actual spread was a "hit or miss" selection of local items, and it took three days of persistent requesting before eggs were provided. Prospective guests should also note that parking is located at an external lot a few minutes away for 70 MAD per day, and navigating the area via Google Maps is notoriously difficult without local knowledge. Our biggest frustration, however, occurred at checkout when we were charged 30 MAD for a bottle of water without prior notice — a significant markup considering a six-pack of bottles costs less than 10 MAD at a nearby shop.
Stayed 3 nights in Dec 2025

8/10 Good

Victoria

Traveled with group, Traveled with partner
Liked: Cleanliness
Staff are kind & nice, place is walkable to Jmaa El-Fnaa. Only issue is in the dining area, a bit slow in serving the food.
Stayed 3 nights in Dec 2025

6/10 Okay

Mohammad Mansoor, Olathe

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The area around the hotel is really unique and fun to explore. The only downside is that you have to walk everywhere since other transportation options are limited. The rooms are clean but very small, and there aren’t many dining options nearby. It’s a nice place overall if you don’t mind a bit of walking and smaller rooms.
Stayed 1 night in Oct 2025

2/10 Terrible

Martin, Sherwood

Traveled with family
Disliked: Staff & service
The property was fine - medium grades. The problem was staff - we did not feel safe. We arrived late at night subject to a shakedown from young men who had guided us a max of 30 yards around corner to hotel entrance snd then demanded vast money sum. We offered a tip and they refused - and threatened to harm our car of we did not pay what they wanted. Hotel staff person at chech not only did not help - he got in on it. He became a negotiator asking us to up the price we were willing to oay for someone guiding us around the corner. That scared us deeply as any sense of being protected by the hotel disappeared. We cut out visit short by one day and did not trust or accept any offerings from the hotel during our stay. I dont think Wxoedia should do business with a hotel that is willing to compromise the safety of guests or at minimum is employing staff that are willing to do so. That said - this was an outlier bad experience. Most people in Marocco and at hotels were extremely fruendly snd kind. After our shocking check in experience at this hotel we went into the Medina where most places were closing. We found a street vendor who was still open. He was extremely excited to see us, had the hugest smile and best food. Out of nowhere a table and chairs materialized, and we were treated like royalty to a simple and really delicious meal with mint tea. It healed my soul much more than my stomach and restored my faith in Morocco snd its people. We choose to remember this part.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zahra hassan

Liked: Cleanliness, staff & service, property conditions & facilities
staff was amazing!
Stayed 7 nights in Aug 2025

8/10 Good

anis Gulammohmmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most like about property is near by of some attraction and staff is very nice each individual. But not like about property is very noisy and small market out side where vendors selling fruit & veg. Otherwise staff is good with traditional breakfast include.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sophie

Un endroit magnifique et un personnel plus qu’attentionné.
Stayed 1 night in Jun 2025

10/10 Excellent

Samrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Pavi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place but smell bad in the washrooms and outside
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
This area of the Medina was much more authentic than we anticipated. Lots of smells, animals, traffic etc.
Stayed 4 nights in Dec 2024

6/10 Okay

Lynne

Traveled with family
Liked: Cleanliness, staff & service
Decent hotel in good location but there is no swimming pool or bar as advertised
Stayed 1 night in Oct 2024

6/10 Okay

Philippe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Chambre correcte sans plus dans un riad correct sans plus. Service minimal. Propreté très en dessous de ce que l'on peut attendre.
Stayed 2 nights in Dec 2025

4/10 Poor

GUY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hors mis le personnel du petit déjeuner très sympa le reste nul . Pas très propre dans un quartier puant malsain ( mais c’est pareil’partout dans la médina de Marrakech. Ont manque d’être accroché toutes les 10 secondes par des motos ,des vélos,des voitures camions….tellement ils n’en ont rien à faire des gens) une chambre sans fenêtres une salle de bain de 1,5 mètre carré .le petit déjeuner ont le prend dehors à cette époque a 9 h du matin fait pas très chaud . Bref plus jamais ( Marrakech en général)
Stayed 6 nights in Nov 2025

6/10 Okay

matti

Traveled with group
Liked: Cleanliness, staff & service
The room is small. The personell is friendly and supportive
Stayed 3 nights in Nov 2025

6/10 Okay

Anders

Traveled with group
Liked: Staff & service
Disliked: Amenities
Personalen var mycket vänliga och serviceinriktad rummet vitet och trångt.
Stayed 3 nights in Nov 2025

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles ziemlich gut, die Unterkunft in einer kleinen Nebengasse ließ sich allerdings schwierig finden.
Stayed 2 nights in Oct 2025

10/10 Excellent

sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Un séjour formidable , une équipe serviable et aux petits soins pour ses clients. De bons repas partagés grâce au cuisinier Hanas , qui nous faisait découvrir les spécialités culinaires locales . La propreté est au rendez vous . Merci à toute l équipe pour cet agréable séjour
Vue de la terrasse
Stayed 7 nights in Sep 2025

8/10 Good

Sebastian

Liked: Staff & service
Stayed 5 nights in Aug 2025

2/10 Terrible

João Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fujam dessa acomodação. Não é segura!

Péssima estadia. Inicialmente parecia correr tudo bem para minha estadia de 5 noites, até perceber a cilada. Os atendentes (falsamente cordiais) são os proprietários do hotel e fazem de tudo para que você compre passeios com agentes parceiros. Informei que já havia marcado todos os meus passeios com antecedência, mesmo assim só liberaram o quarto após explicações desnecessárias do agente. Me colocaram em um quarto onde não dava para abrir a porta ou sequer a mala com facilidade, além do péssimo cheiro de mofo. Não condizia com as fotos do anúncio. Pedi para mudar de quarto e informaram que estavam cheios (não era verdade). Informei na recepção que o que estava acontecendo não era correto e que iria reportar a propriedade ao Hotéis.com pela falsa propaganda. Ofereceram um drink no dia seguinte como “pedido de desculpas” e acabei pedindo apenas um suco de laranja. Depois de tomar quase metade, comecei a ficar um pouco sonolento. Sim, colocaram algo ilícito no suco. Por sorte consegui reverter a situação me hidratando. Após a terceira noite fui embora da hospedagem por não me sentir mais seguro no local! Simplesmente inaceitável
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Riad est magnifique, calme et très bien tenu. Le personnel est accueillant, serviable et dédié. Le quartier est authentique avec ce que ça implique de choc culturel pour le voyageur occidental qui débarque dans un pays comme le Maroc. Nous n’avons jamais senti d’hostilité ou éprouve de sentiments d’insécurité. Nous nous sentions chez nous à ce Riad. Tout a été mis en œuvre pour nous satisfaire et rendre notre séjour plaisant. Nous y retournerons avec joie à notre prochaine visite au Maroc.
Stayed 4 nights in Jun 2025

8/10 Good

francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Kathleen

Traveled with group
Liked: Cleanliness, staff & service
Notre séjour au Riad Lalla Zineb a été marqué par plusieurs aspects à prendre en compte avant de réserver. Tout d’abord, les chambres sont petites, mais cela pourrait convenir à des voyageurs recherchant un espace minimaliste. Cependant, l’emplacement du riad n’est pas idéal pour deux femmes voyageant seules. Après plus de dix jours passés au Maroc sans problème, c’est la première fois que nous nous sommes senties en insécurité en marchant dans les rues environnantes. Même les propriétaires et le gérant nous ont suggéré d’être accompagnées pour circuler dans les souks, ce qui en dit long sur l’environnement. Un autre point à considérer : l’accès au riad. Si vous voyagez avec de grosses valises, préparez-vous à marcher environ sept minutes en les transportant, car aucun véhicule ne peut vous déposer directement devant. De plus, si vous réservez des activités, sachez que les prestataires ne viendront pas vous chercher devant le riad, ce qui peut être contraignant. En raison de notre inconfort et du sentiment d’insécurité, nous avons décidé de changer d’hôtel. Nous avons demandé un remboursement, mais celui-ci a été refusé par la direction du riad. En toute transparence, si vous recherchez une expérience sereine et sans contraintes, nous vous conseillons fortement d’opter pour un hôtel mieux situé et offrant plus de sécurité.
Stayed 4 nights in Feb 2025

10/10 Excellent

mar

Stayed 1 night in Feb 2025

10/10 Excellent

mar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado 2 días, la verdad que el servicio es inmejorable,la amabilidad y la resolución a los imrevistos.Sin duda volvería.
Stayed 1 night in Feb 2025