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Riad Eloise

3.5 star property

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Photo gallery for Riad Eloise

Interior detail
Executive Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Exterior
Business center
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Room service

Explore the area

Map
5 Derb Si Moha Sidi Benslimane, Marrakech, 40000
  • Le Jardin Secret
    ‪8 min walk‬
  • Jemaa el-Fnaa
    ‪15 min walk‬
  • Bahia Palace
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Premium Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Signature Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Signature Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Riad Eloise

3.5-star riad in Medina
This riad features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Riad Eloise offers 9 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. 60-cm flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the riad include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa, SPA MYTHIC ORIENTAL PARTENAIRE. The spa is open daily.
Riad Eloise features a full-service spa and an outdoor pool. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly riad also offers spa services, a library, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in August 2024.

Riad Eloise has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM. A hosted evening meal is available for a surcharge daily (reservations required).
Riad Eloise - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 7 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (EUR 7 per night)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 27; reservation required
  • Snack bar/deli

Restaurants on site

  • Riad Eloise

Things to do

  • Books
  • Cooking classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1700
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2024
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests should be aware that cats reside at this property
Please note that this property might request a valid marriage certificate from couples upon arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 7 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (up to 10 years old)
  • Uncovered self parking fee: EUR 7 per night
  • Nearby parking fee: EUR 7 per night(492 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 7:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Hosted evening meal: EUR 27
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Riad Eloise Marrakech
Eloise Marrakech
Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech

Riad Eloise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 93 reviews
Rating 8 - Good. 10 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique Riad

Nous avons eu un magnifique séjour au Riad Éloise. Youssef et Abdel nous ont très bien accueillis et conseillé. [Nous vous en remercions sincèrement!]. La terrasse sur le toit est formidable et le déjeuner est délicieux. Le riad est soigneusement décoré, c’est magnifique et coloré. Choukrane bezef pour tout!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jean

Stayed 2 nights in Feb 2025

10/10 Excellent

gary

Stayed 4 nights in Oct 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service
The staff was incredible especially Yousef and Abdel! Very accommodating and helpful- gave us all of the information to make a great stay! Also got our laundry done which was such a relief! One thing that Expedia shows is that the riad has a gym, spa, and steam room which it does not. Other than that, great stay and excellent location. Would return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Good location.

Very friendly staff and available to provide alot of information about what to see. i loved the location. not in the middle of things so it was quiet and yet could easily walk to places. Just note that the stairs can be steep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant welcoming clean with excellent location

The staff at the Eloise Riad were fantastic. Great attitude. Helpful and always available. They also were able to recommend places to go or eat. Walking distance to everything. The bed was extremely comfortable. Very central but stil quiet at night. Great breakfast.
Hotel Room
Bathroom
Stayed 3 nights in Feb 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho apprezzato l'autenticità del luogo e degli arredi. Il sevizio puntuale e curato, la professionalità e cortesia del personale. Soggiornare immersi in tanto fascino è un' esperienza unica e consigliatissima.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous. Abdel and Youssef were always ready and willing to help with any issue. Even volunteering to walk you to a tour excursion shop or to your airport shuttle. Can thank them enough for making the stay easy and memorable. The Riad Eloise was always spotless and inviting, can't go wrong here. I do recommend getting them to arrange your shuttle to the riad, Marrakech is a maze and it'll take a while to get your bearings.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Riad with incredibly attentive staff

The Riad is beautiful, but what really makes the the stay is the staff. Nothing is to much trouble and Youssef and Abdel were fantastic.
Stayed 4 nights in Jan 2025

8/10 Good

mia

Stayed 4 nights in Jan 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moroccan Hospitality at its best!

Lovingly restored riad in the medina... why stay in hotel which could be anywhere, when you can get an authentic taste of old Marrakesh? Close to everything, but not TOO close so you can escape from the hustle and bustle of the souks. Alain was a most gracious host, with lots of essential advice on navigating the tangle of streets, what to do, and just as important, what not to do. Genuinely friendly and warm staff, Yusuf and Abdel both were happy to help with anything... and in Marrakech, one needs some help, at least the first time. Delicious vegetarian breakfast with homemade cheese, yogurt and breads.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hip oasis in a sea of madness.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

This was our home away from home. We want to stay here again next time we visit Marrakech. The staff were warm and friendly and the atmosphere was serene and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sean Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there. Would highly recommend staying there and would stay there again if we are back in marrakech. 5 Star!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Akosua Coco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, lovely people.

This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Stayed 4 nights in Feb 2024

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing find

Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Stayed 2 nights in Jan 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Stayed 3 nights in Sep 2023