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Riad Charai

Property class: 3.5

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Photo gallery for Riad Charai

A courtyard with a central fountain, surrounded by trees and lanterns, leading to a building with arched entrances.
A dining area with tables and chairs, a central fountain, and decorative elements.
A spacious bedroom with a large bed, a fireplace, and a chandelier.
A corridor with lanterns, a patterned rug, and vases on shelves.
A courtyard with a pool, trees, and lanterns.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $165
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
54, Diour Jdad, Zaouia Abbassia, Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪15 min walk‬
  • Place, Le Jardin Secret
    ‪15 min walk‬
  • Place, Jemaa el-Fnaa
    ‪20 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

A room with a bed, a chair, a television, and a door leading outside.

Deluxe Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

A room with a four-poster bed, two chairs, a small table, and a hanging lamp.

Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Master Suite

A cozy bedroom with a large bed, two bedside lamps, a small table with candles, and a fireplace.

Master Suite

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room

A neatly made bed with white linens and rose petals, a wooden nightstand with a vase of flowers, and a wooden wardrobe.

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Supreme Suite

A hotel room with a bed, two lamps, a desk, and a chair. There is a patterned wall and an archway leading to another room.

Supreme Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Riad Charai

3.5-star riad in Medina
Along with an outdoor pool, this smoke-free riad has a rooftop terrace and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Riad Charai offers 8 accommodations with safes and hair dryers. Televisions come with satellite channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the riad include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a theme park shuttle, a roundtrip airport shuttle, and a bus station shuttle. This business-friendly riad also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Concierge services and limo/town car service can be provided.

Riad Charai is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 2 per day)
  • Roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 2 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
A car is not required for transportation to and from this property

Property is also known as

Riad Charai
Charai Marrakech
Riad Charai Marrakech
Riad Charai Riad
Riad Charai Marrakech
Riad Charai Riad Marrakech

Riad Charai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 111 reviews
Rating 8 - Good. 18 out of 111 reviews
Rating 6 - Okay. 6 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay especially thanks to Elias
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This riad is amazing! The ambiance, staff and food are all excellent. I would definitely stay here again for my next trip to Marrakech.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and relaxing. Food was very good. The staff were very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in Riad Charai. Wahid and all the staff were exceptional to all our family, including 2 young children. Lovely room, delicious food, peaceful surroundings. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and good room
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , helpful staff and it was a lot better than another Reid we stayed at in Marrakech, location and bees at breakfast that left breakfast unmanageable are what let it down ,, if we stayed in Marrakech again would probably consider staying again if the Bee problem was sorted
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great place to stay, very convenient and within walking distance to everything in Medina.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vibe and ambiance. Breakfast and dinner option is awesome. Super helpful staff
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 3 fantastic nights at the riad. Place was clean, staff is super friendly. Located at the old town (Medina), which is around a 20 min walk to the souks, 20 min walk to the jardin majorelle. Great experience.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charai is perfect for enjoying the REAL Marrakech Beautiful facility and close walk to most venues Staff is excellent Breakfast is delicious
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely nice and helpful. They did their best to make us feel comfortable at the Riad
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little Riad. The Internet is in the room could be improved, but overall worth a visit.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent riad!! No complaints.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favourite in Marrakech. We shall book here again without hesitance. Perfect hosting, thank you Farroukh, Abdul, Rashid, and everyone else. Extremely accommodating, friendly staff. Beautiful riad, close to gates and walkable from Medina
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and very good service

Pleasure staying at the hotel. The staff is very helpful and easy to communicate with. Nice positioned in a quiet area in the medina and close to the ring road. Absolutely recommendable
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riad Charai was very pleasant, homely feeling, and relaxing. The use of stairs for higher floors could possibly be taken into consideration for those who cannot climb stairs
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly couldn’t have wished for a better stay. There are tons of riads and we searched far and wide After we booked it a few people had said they didn’t like the area which worried it but couldn’t be further from the truth - the area is great, very accessible for taxis and only a short walk to all the action. Felt very safe The Riad itself is absolutely stunning, even better than the photos. We liked to go out so it was easy to leave but you have everything you need there and more. It’s very chilled with lots of staff to make your stay special, not small but not big with only a few people so feels like your own special place - shout out to Farouk for making our stay special
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer. They organised spa treatments for us also and transfers. We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special. It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities
We stayed in the Laurier room. For the price we paid, this room was not worth at all. It was extremely basic. There were other rooms that were spacious and provided a more authentic feel. The staff were friendly and helpful, but didn’t bother going above and beyond to make us feel special. For eg, they didn’t explain why we had two keys. We later found out that the second key was for the outside door. One of the days, we had to leave early and they didn’t ask if they could pack us breakfast or help us in anyway. The room itself was okay, bathroom shower wasn’t efficient and it was steaming up very quickly. Internet in the room was poor. Breakfast was sometimes cold. Overall, the stay was average for the price. Paid close to 500 euros for 3 nights. We later found out that there were better roads closer to the square for cheaper price.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le lieu est tres bien situé, le service est parfait, le petit hic c'est le.petit dej.. mais rien de bien méchant
Stayed 4 nights in May 2026