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2Ciels Boutique Hotel & SPA

4.0 star property
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2 outdoor pools
Room (Charme) | Premium bedding, pillowtop beds, minibar, in-room safe
Lounge
Reception
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Housekeeping
$215
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000
  • Palais des Congrès
    ‪12 min walk‬
  • Koutoubia Mosque
    ‪20 min walk‬
  • Jemaa el-Fnaa
    ‪2 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Charme)

Room (Charme) | Premium bedding, pillowtop beds, minibar, in-room safe

Room (Charme)

9.4 out of 10
Exceptional
(11 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Prestige)

Suite (Prestige) | Living area | 48-inch flat-screen TV with satellite channels, TV

Suite (Prestige)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

2Ciels Boutique Hotel & SPA

4-star hotel in Gueliz
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite.
2Ciels Boutique Hotel & SPA offers 85 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
2Ciels Boutique Hotel & SPA features a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an area shuttle within 5.00 km and an airport shuttle (available 24 hours).

2Ciels Boutique Hotel & SPA has designated areas for smoking.

A complimentary buffet breakfast is served between 7:00 AM and 10:30 AM on weekdays. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.
Le Patron de la Mer - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Le Club Bar - This bar specializes in Mediterranean cuisine. Open daily.
Lola SkyLounge - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Club Bar
  • Le Patron de la Mer
  • Lola SkyLounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 28.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per day
  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28 per vehicle
  • Rollaway bed fee: EUR 28.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2Ciels Boutique Hotel SPA
2Ciels Hotel Marrakech
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech

2Ciels Boutique Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 588 out of 890 reviews
Rating 8 - Good. 230 out of 890 reviews
Rating 6 - Okay. 39 out of 890 reviews
Rating 4 - Poor. 15 out of 890 reviews
Rating 2 - Terrible. 18 out of 890 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kudos to Dounia at the front desk very helpful. Everyone was pleasant. The guys on the roof bar as well as dining room were excellent.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious . Friendly helpful staff . Dounia was exceptional !! Breakfast was good just lacked labeling . Roof bar for a drink and to football was wonderful. Lovely music. Housekeeping staff were also above and beyond !
Stayed 2 nights in May 2025

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities
Appreciated the offerings at this
Stayed 1 night in May 2025

8/10 Good

Maria

Stayed 1 night in May 2025

2/10 Terrible

Karen Elaine

Stayed 3 nights in Mar 2025

8/10 Good

Maariyah

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were recommended this hotel by a neighbour and it didn’t disappoint. From our welcome to our departure everything was just perfect - how often can one say that?! Every single member of staff was friendly, smiley and so polite. The location is great and the old town a 20 minute walk and taxis are relatively cheap. We enjoyed the most delicious breakfasts in such lovely surroundings, three equally enjoyable lunches at the roof top pool bar - the food is of a very high standard and the waiting staff charming and helpful. The spa was good and the hammam an experience we particularly enjoyed. ALL staff were excellent. Dounia in guest relations ensured we had all the options for tours and sights and was so helpful. Our room was spacious, shower hot and powerful and the bed sumptuous. Our balcony was large and facing the Royal Marrakesh Tennis Club and leaving its door open we fell asleep to the rhythmic thud of tennis balls. We had three full days and two nights and we relaxed completely. Absolutely recommend this gorgeous boutique hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Claude

Traveled with family
Liked: Staff & service, amenities
À hidden gem in a quiet neighborhood full of restaurants. Would gladly return anytime.
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well positioned for visiting Marakech. A 20 minute walk from the square & medina. Our room was spacious and clean. The bed and bedding were wonderful. We were on the 5th floor so there was noise from the 6th floor deck bar but it did not impede sleep. The included breakfast was good. The food in the sky bar area was tasty and good value and the service was really good. All the staff were friendly and efficient. We stayed an extra night after an Intrepid tour.
Stayed 1 night in Apr 2025

10/10 Excellent

bassam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel lots of nice restaurants in close proximity. Problem with air con in room. Moved to anther floor no issues. Pool bar area lovely.
Stayed 4 nights in Mar 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Staff & service
I recently stayed at 2Ciels Hotel in Marrakech and had two different room types: a Suite Prestige and a Deluxe Room. Unfortunately, I don’t see the value in upgrading to the Suite Prestige—while slightly larger, the amenities and overall experience were nearly identical to the Deluxe Room. Given the small difference in space, I wouldn’t recommend paying extra for the suite. Additionally, the view from the rooms is underwhelming, mostly overlooking the Royal Tennis Club of Marrakech rather than anything scenic. The hotel also lacks lush greenery, which is disappointing compared to other hotels in the Hivernage neighborhood, where the ambiance is much better. Patron de la Mer (Ground Floor Restaurant): Excellent food and service. The Mediterranean and local cuisine were both well-prepared, and the waitstaff was friendly and attentive. Lola Rooftop Bar: A great place to relax by the pool and have lunch, with a stunning view of Marrakech and the Atlas Mountains. However, there are limited sun loungers, so finding a spot around the pool can be difficult if the hotel is busy. Service & Hospitality: This is where the hotel falls short: -Front desk staff: Arrogant, rude, and unhelpful. They lacked the warmth and professionalism expected from a hotel of this caliber. -Expedia Gold Members: No recognition of status, no perks, and no effort to make the stay special.An average hotel with below-average service. If you’re visiting Marrakech, I’d recommend staying in the Hivernage
Stayed 6 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing hamman. Definitely recommend
Stayed 2 nights in Mar 2025

8/10 Good

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming staff through the hotel
Stayed 3 nights in Feb 2025

4/10 Poor

Chourouk

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mattress was in bad shape the bathroom as well no AC
Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous from start to finish. Just book it!!
Stayed 5 nights in Feb 2025

6/10 Okay

Erin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Maria

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I paid more than what was on Expedia total cost which was weird but whatever . Also it’s more than $200 a night and you still have to pay to use the spa ( that’s without massage only to use)
Stayed 2 nights in Jan 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in December 2024 for 5nights. Good location near close toany things. Nice rooftop bar and atmosphere. Food was great definitely recommend. Staff was amazing very helpful in assisting with anything needed. Would highly recommend.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Did not meet expectations.

I was travelling on a work trip. When I arrived I was greeted at reception by lovely staff. As I was on a work trip I needed to iron some shirts. I asked for an iron and ironing board to be sent to my room. This was not done. I then asked again in the morning and this was delivered to my room. What I got was a completely destroyed ironing board. It was completely unusable. It was broken, rusty and could not be used. At breakfast, service was very slow. It took about 15-20 minutes to get a coffee and some eggs out to my table and on another morning the butter ran out. When I asked for it to be refilled it took staff over 30 minutes to get the bowl refilled and many other guests were also looking for it. The room I stayed in was a suite but a colleague of mine was in a standard room and I couldn't see any difference in the rooms. My suite was located beside a service elevator and was noisy during all hours. There also were industrial chimneys located right outside my window which made lots of noise as well. Finally, there was no sound proofing in the hotel. As this was a work trip for me, I was trying to make sure I got ample sleep before my work day started. The morning call to prayer was loud and could be heard very clearly and woke me and my colleagues every morning. The staff were friendly and the location was fine, but the service and facilities were poor.
Stayed 3 nights in Jan 2025