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Mariana Pimentel Vacation Packages

I am from ny and need a air conditioner and this worked great. The parkingbis locked at night you call to get in

Everyone and everything was amazing!

I’ve stayed here several times in the past, including a long, three week stint during the pandemic. I can’t believe how much this hotel has decayed since my last stay approximately a year ago. Neither of the two wifi networks work, my room was dingy, and the toilet clogged, breakfast was simply not managed, with dirty dishes at every table left behind. At checkout, I mentioned my disappointment to the clerk, who was apathetic. Unfortunately, I won’t ever be staying there again.

I booked a superior room, but when I got to the hotel they gave me a small twin room. Nothing else available. Very uncomfortable mattress. Never going back.

Nice hotel The staff very good

Good location and safe

There is a very long online check in process where they request all your documents to be scanned and uploaded, including a selfie. This is supposed to be used for facial recognition to access the building and common areas such as the pool and gym. However the selfies never worked and we only got in the building because the doormen would check our names and open the door every time. We were never able to access the amenities. There is no person from Charlie to assist you. Any questions or concerns need to be through a WhatsApp number which is answered by a bot. When I finally reached a real person, she didn’t solve our problem and stopped responding. Thankfully it was just for 2 nights. Not going back despite the good apartment and loving the location.