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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, sun loungers
Property video
Classic Room | 1 bedroom, premium bedding, memory foam beds, minibar
Lobby
Designer store

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Puerto Banús Marina
    ‪11 min walk‬
  • El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Puerto Banús Beach
    ‪18 min walk‬
  • Málaga (AGP)
    ‪41 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, memory foam beds, minibar

Classic Room

8.8 out of 10
Excellent
(35 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Silver)

Suite (Silver) | Living room | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | 1 bedroom, premium bedding, memory foam beds, minibar

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Gold)

1 bedroom, premium bedding, memory foam beds, minibar

Suite (Gold)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

View from room

Studio Suite

7.6 out of 10
Good
(10 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, memory foam beds, minibar

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, memory foam beds, minibar

Superior Room

8.4 out of 10
Very good
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

Hard Rock Hotel Marbella – Puerto Banús

4-star hotel in Puerto Banús
This hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, 2 poolside bars, 3 bars/lounges, and a fitness center are onsite.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hard Rock Hotel Marbella – Puerto Banús features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in June 2022.

Hard Rock Hotel Marbella – Puerto Banús has designated areas for smoking.

Sessions - This buffet restaurant serves breakfast only.
Noyane - Asian Cuisine - Onsite restaurant. Open daily.
Suena Chido - Onsite rooftop bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 21 to April 9:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 458 out of 756 reviews
Rating 8 - Good. 170 out of 756 reviews
Rating 6 - Okay. 74 out of 756 reviews
Rating 4 - Poor. 20 out of 756 reviews
Rating 2 - Terrible. 34 out of 756 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Caleb, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Janel

Stayed 2 nights in Mar 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service

Lovely stay

Really nice stay at the hotel. Loved the vibe and the staff were all really friendly. The pool area was lovely but it was a shame that the rooftop pool was closed as we would have loved to see there as well. My only issue was there wasn’t any aircon in the room so it was very uncomfortable in the evenings.
Stayed 3 nights in Mar 2025

10/10 Excellent

pierre, bristol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a crazy questionnaire as it asks questions that are suitable and there is no option not appropriate
Stayed 4 nights in Mar 2025

10/10 Excellent

Shammawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with clean and modern facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne Margaret

Stayed 7 nights in Mar 2025

6/10 Okay

gino

Stayed 2 nights in Mar 2025

8/10 Good

Vivian

Stayed 1 night in Mar 2025

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, attentive and courteous!
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of my stay was the attentiveness of the staff that I met. Jesus, Iris, Jessica and Alejandro to name a few.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adenike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Neve

Stayed 3 nights in Mar 2025

10/10 Excellent

Taran

Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food on offer was fairly poor and canteenish. The bar area was very noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

simerjit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great looking hotel we loved it staff were very friendly and helpful. Fran on front desk welcomed us and went through everything with us. Room was great with a small balcony. Bathroom had a shower and was gorgeous. Coffee machine in the room steamer for clothes. Large tv on wall. Room cleaned each day. Great big bar in the lobby with plenty of seating in and outdoors. Drinks were expensive enough. Breakfast was fantastic plenty of variety and replenished often. Lots of seating and there’s an egg/omelette station. A lady there cooking non stop. The main pool was closed on the first day but was filled up and opened the rest of our stay. There is another infinity pool on level one with subbed there too. We went there the second day but we were moved down to the main pool, which was ok with us. The music at the pool was very good. Service for drinks and food were available at the pool. There’s a small supermarket across the road. There is a walkway/tunnel to get across a very busy road outside the hotel. This leads to the beach and puerto banus marina for bars restaurants and shopping. We loved our time here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Soukeyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed 1 night in Feb 2025

10/10 Excellent

L A

Stayed 10 nights in Feb 2025

4/10 Poor

Sebastian

Stayed 5 nights in Feb 2025

8/10 Good

Sewon

Stayed 2 nights in Feb 2025

8/10 Good

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, breakfast was unbelievable, service on the whole was good. The main bar was a great spot for evening drinks with the live music, drinks are reasonably priced. However, being outside of the summer season the pool bar was closed which was inconvenient when the wanting to order food and drinks. The spa is small and only available at a charge, quite surprising for such a large hotel. The tea/coffee in the room was not replenished, we were told we needed to pay for more so I’d recommend others walk across the road to the shop and buy some there. 3 euros for a teabag was outrageous.
Stayed 4 nights in Feb 2025