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Upon arrival at check in time, we were told our room wasn’t ready. It was disappointing how that even happened when we booked weeks ahead. However, the staff were very kind to find us a new room 10-15 minutes after waiting in the lobby. I appreciate their effort in trying to solve the problem as soon as possible. We would stay here again!

The location is very central and the lobby is a comfortable place to regroup. The bar and restaurant have a great vibe and the staff are all curtious , friendly and helpful. The room was clean and very comfortable. This is why I keep coming back to the Loews Regency Hotel!

Great experience highly recommend. No issues.

The hotel was fine. Location was exactly as expected. There were no real amenities but it's a value hotel. The rooftop was under construction so no access which was disappointing especially because I stayed over 4th of July. The staff was professional. However, New York was going through a heat wave and the hotel capped the A/C during the day. They did not admit to doing this, but it was clear after 3 days that the A/C stayed at 75 degrees until the same time every day when it started to cool off. Even after complaining that it was too hot in the room, they offered nothing. This was awful because I was working from the room. Hotel staff advised there were no other rooms. When I switched hotels to the 50 Bowery (during the same heat wave), my new hotel room was much cooler and I had control over the temperature. I won't stay at Sixty LES again.

Very good location. Excellent staff very attentive to your needs

When booking I was truly a bit apprehensive. I’d never stayed at. Hard Rock property and didn’t know what to expect. I was pleasantly surprised and in awe of the hotel. It was beautiful from the moment you enter the building with helpful staff, well appointed and comfortable rooms, and ideal location!

Room is clean , breakfasts is sort of okay, staff is nice, but a bit noisy, because close to airport, over all is alright

Good breakfast even thou its not hot a good start to your morning.. the staff are respectful and polite.. the hallways and the room was clean and fresh when you walk in good wifi and very close to downtown to do many things.. a good low key spot thats nice and not to expensive