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The Exchange Regency Residence Hotel

3.0 star property

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Photo gallery for The Exchange Regency Residence Hotel

Premium bedding, in-room safe, individually decorated
Lobby
Suite | Living area | 32-inch LED TV with digital channels, TV
Front of property
Gym

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
$47
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605
  • Place, SM Megamall
    ‪9 min walk‬
  • Place, Shangri-La Mall
    ‪11 min walk‬
  • Place, Greenhills Shopping Center
    ‪4 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Premium Queen

Deluxe Premium Queen | Premium bedding, in-room safe, individually decorated

Deluxe Premium Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Queen

In-room dining

Premier Queen

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | In-room dining

Suite

  • 694 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Premium Twin

Premium bedding, in-room safe, individually decorated

Deluxe Premium Twin

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin

Premium bedding, in-room safe, individually decorated

Premier Twin

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Classic Twin

Premium bedding, in-room safe, individually decorated

Deluxe Classic Twin

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Classic Queen

Premium bedding, in-room safe, individually decorated

Deluxe Classic Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Premium Queen

  • Sleeps 2

View all photos for Premier Queen

Premium bedding, in-room safe, individually decorated

Premier Queen

  • Sleeps 2

View all photos for Premier Twin

Premium bedding, in-room safe, individually decorated

Premier Twin

  • Sleeps 2

View all photos for Deluxe Premium Twin

Premium bedding, in-room safe, individually decorated

Deluxe Premium Twin

  • Sleeps 2

View all photos for Deluxe Classic Twin

Premium bedding, in-room safe, individually decorated

Deluxe Classic Twin

  • Sleeps 2

View all photos for Deluxe Classic Queen

Premium bedding, in-room safe, individually decorated

Deluxe Classic Queen

  • Sleeps 2

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About this property

The Exchange Regency Residence Hotel

3-star hotel in Ortigas Center
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.
In addition to a children's pool and an outdoor pool, The Exchange Regency Residence Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1475 square feet (137 square meters) include conference space. This Art Deco hotel also offers spa services, an arcade/game room, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Exchange Regency Residence Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cuisine-Chef and Brewer - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tullys - This coffee shop serves breakfast, brunch, lunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 to 500 for adults and PHP 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cuisine-Chef and Brewer
  • Tullys

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 300 to 500 for adults, and PHP 150 to 300 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

Reviews

The Exchange Regency Residence Hotel Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 752 reviews
Rating 8 - Good. 272 out of 752 reviews
Rating 6 - Okay. 206 out of 752 reviews
Rating 4 - Poor. 82 out of 752 reviews
Rating 2 - Terrible. 59 out of 752 reviews

Reviews

4/10 Poor

Gilberto

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Microwave was in the photo of my premium room and it was not provided in my room, only for premier rooms Took staff 50 mins to fulfill my request of heating my meal with their staff microwave Fridge was set to 7 temp, it froze my items, nearly exploded my 2 reusable bottles The door to my unit was possibly tampered with as on my 2nd day I nor the front desk staff could open it without a specialist coming to replace the door The tv remote buttons are not accurate and confusing Stay away from here
Stayed 3 nights in Jul 2025

10/10 Excellent

Voltaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, property conditions & facilities
Not recommended anymore. Sky box wasn't working No soap when I arrived yet room was supposed to have been cleaned and was a late arrival so plenty of time. No complimentary coffee or tea but they had a sign say otherwise. Bathroom light switch dirty, not ever cleaned. Toilet roll holder dirty Made up room and took away 2nd towel and still didn't provide coffee or tea. Shower was difficult to adjust, from burning hot to cool. Never got that right
Stayed 2 nights in Apr 2025

6/10 Okay

Anatalie

Liked: Staff & service, property conditions & facilities
Good and affordable
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option around East Ortigas.
Stayed 1 night in Jan 2025

4/10 Poor

Nauvarat

Disliked: Cleanliness, staff & service, property conditions & facilities

Really!!!

So many cockroaches. We killed at least 20/30 of them. This is first time experience for us for the past 8/9 years with Hotel.com. It’s not like reg hotels. No bell boy available before 6 am.
Stayed 3 nights in Nov 2024

2/10 Terrible

GeumRan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말별루입니다

Worst accommodation/Clean conditions are cockroaches roaming around, the bed is partially springy and one side is off, so I gave them a room. When I asked them to change it, they replaced the bed mat with something smaller than the original size after 2 hours. The trip was a mess because there was no room cleaning at all after 2 days
벽쪽곰팡이와 바퀴벌레�나옮
Stayed 2 nights in Oct 2024

8/10 Good

Dart

Disliked: Property conditions & facilities
!
Stayed 1 night in Aug 2024

4/10 Poor

KEIR, Montreal

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual solo visit

I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one
Stayed 4 nights in Jan 2024

10/10 Excellent

Audie, Los Angeles

Stayed 4 nights in Feb 2024

4/10 Poor

estelita

Disliked: Cleanliness, property conditions & facilities
Small cockroaches everywhere.
Stayed 2 nights in Feb 2024

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024

8/10 Good

Jose, Levittown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 15 nights in Nov 2023

8/10 Good

Frederic

Stayed 3 nights in Dec 2023

6/10 Okay

dean, Bangna

Business traveler, Traveled with partner
Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023

10/10 Excellent

Prince

Stayed 2 nights in Oct 2023

10/10 Excellent

Myette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Sean, Concord

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(
Stayed 5 nights in Aug 2023

8/10 Good

elijah

Stayed 2 nights in May 2023

8/10 Good

Nina Krishna

Business traveler
The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay

2/10 Terrible

Hazel

6/10 Okay

Darwin

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Please make your towels are cleaned properly. It smells bad.

10/10 Excellent

Shan

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Not bad but could be cleaner

There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware
Stayed 3 nights in Oct 2022