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Lancaster Hotel Manila

3.5 star property

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Photo gallery for Lancaster Hotel Manila

Welcome to our hotel lobby, featuring a central reception desk and a large abstract painting.
Relax by the serene pool surrounded by a stone wall, lounge chairs, and a seating area.
Two beds with white linens and red accents, a kitchenette with stove and microwave, and a dining table with chairs.
Stunning hotel entrance with a grand staircase and lush greenery.
Enjoy a drink at the hotel bar, where a long counter offers a variety of beverages and comfortable seating for socializing.

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Gym
  • Kitchen

Explore the area

Map
622 Shaw Boulevard corner Samat Street, Metro Manila, Mandaluyong, Manila, 1552
  • SM Megamall
    ‪6 min walk‬
  • Shangri-La Mall
    ‪6 min walk‬
  • Greenhills Shopping Center
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom Executive Suite

1 Bedroom Executive Suite | Living area | Flat-screen TV

1 Bedroom Executive Suite

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 Bedroom Deluxe Suite

In-room dining

2 Bedroom Deluxe Suite

  • 667 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite (Twin)

Junior Suite (Twin) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Twin)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Lancaster Suite, 3 Bedrooms

Flat-screen TV

Lancaster Suite, 3 Bedrooms

  • 710 sq ft
  • City view
  • Sleeps 8
  • 3 Queen Beds

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About this property

Lancaster Hotel Manila

3.5-star hotel in Wack-Wack Greenhills
An outdoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and conference space are onsite.
Lancaster Hotel Manila offers 110 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Mandaluyong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lancaster Hotel Manila features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a meeting room and limo/town car service. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Lancaster Hotel Manila has designated areas for smoking.

Royal Lancaster - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PHP 90 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Lancaster

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 42 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PHP 90.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Lancaster Manila
Lancaster Hotel Manila
Lancaster Hotel Manila Mandaluyong
Lancaster Manila
Lancaster Manila Hotel
Lancaster Manila Mandaluyong
Manila Lancaster Hotel
Lancaster Hotel Mandaluyong
Lancaster Hotel Manila Hotel
Lancaster Hotel Manila Mandaluyong
Lancaster Hotel Manila Hotel Mandaluyong

Lancaster Hotel Manila Reviews

Reviews

6.8
Rating 10 - Excellent. 60 out of 403 reviews
Rating 8 - Good. 158 out of 403 reviews
Rating 6 - Okay. 83 out of 403 reviews
Rating 4 - Poor. 67 out of 403 reviews
Rating 2 - Terrible. 35 out of 403 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Evyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Glieh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
If you just need a place to sleep then this hotel is good enough
Stayed 4 nights in May 2022

2/10 Terrible

Evelyn, San Clemente

Disliked: Staff & service, amenities, property conditions & facilities
2 tv remotes - both did not work! when fixed, only 3 local channels. thermostat did not work! bathroom fan did not work!. furniture looks old & filthy. roaches in the bathroom & sleeping area! staff only works 9am to 9pm & front desk does not answer even during work hours!
Stayed 12 nights in Oct 2022

8/10 Good

Leonardo Sta.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Ernest

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were amazing and very accommodating, the facility it’s self is under construction
Stayed 1 night in Jul 2022

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy. Staff advised they are under renovation, they should closed and open after the renovation. Also no hot water and I was advised that the maintenance is only until 7 pm. I demanded to be transferred to another room, they send a maintenance personnel and reset the water heater. Staff are accommodating specially the security personnel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope there is food or resto
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 2 nights in Oct 2020

6/10 Okay

Nerissa

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

JENIF, MALDIVES/MALE'

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
ROOM SERVICE STAFFS ARE REALLY FRIENDLY... BUT FOR MORE THAN 3 DAYS THERE WAS NO BEER WHEN EVERY TIME I CALL FOR A BEER.I HAVE TO GO DOWNSTAIRS AND DRINK IN THE RESTAURANT BUT NOT ALLOWED TO TAKE IT TO THE ROOM.. .. ROOM WINDOWS ARE REALLY DIRTY THAT YOU CANNOT SEE OUT SIDE VIEW.. BUT ALL THE STAFFS ARE REALLY FRIENDLY..
Stayed 7 nights in Mar 2020

2/10 Terrible

Janis, New york, USA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, Bad smell from smoke , Staff unhospitality, Not recommend for anyone!!!
Stayed 10 nights in Jan 2020

8/10 Good

Apollo

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Marcial A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

2/10 Terrible

Aurea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with stay at Lancaster Hotel. Curtains are dirty and dusty,
Stayed 5 nights in Jan 2020

10/10 Excellent

NINA MARIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All is good

Kitchenware and the kitchenette was very useful. Staff is attentive and nice. We enjoyed our stay
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Micah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Secure with great breakfast and services , even we arrived late the staff are accommodating but their is an initial deposit upon check in and it is refundable
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many requirements agreements that you have to sign, when checking in and then they inventory all items in your room and you sign a document that if they are missing or damaged you pay an huge amount of money before checking out. Did not like the attitude of bad customer service. But all the service peopple were very nice. Its just the hotel policy that is bad. To my taste. I will not stay here again.
Stayed 2 nights in Sep 2019

4/10 Poor

Danny

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019