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I’M Hotel

5.0 star property

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Photo gallery for I’M Hotel

Outdoor pool, sun loungers
View from room
Prestige | Minibar, in-room safe, desk, blackout drapes
Balcony
Lobby sitting area

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Glorietta Mall
    ‪19 min walk‬
  • Greenbelt Shopping Mall
    ‪19 min walk‬
  • Fort Bonifacio
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Prestige

Prestige | Minibar, in-room safe, desk, blackout drapes

Prestige

  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

8.8 out of 10
Excellent
(12 reviews)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Bedrooms

  • 883 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio | Minibar, in-room safe, desk, blackout drapes

Classic Studio

8.2 out of 10
Very good
(33 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

  • 753 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Bedroom

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, blackout drapes

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King | Minibar, in-room safe, desk, blackout drapes

Executive Prestige - King

8.6 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

I’M Hotel

5-star hotel in Makati Downtown
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
In addition to a full-service spa, I’M Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 1830 square feet (170 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

I’M Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexsandra

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

Average

Don't understand the logic of asking you to wait while housekeeping checks your room after you check out. This process can take 5min or more. Reception would usually proceed to serve other guests and doesn't update you unless you specifically ask if you can leave. Shower Gel and Shampoo are provided in tiny little plastic squeeze tubes. They should provide them in refillable dispensers if they are really concerned about sustainability. Smiles from staff are rare...
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

eric

Stayed 5 nights in Mar 2025

8/10 Good

Victor, Orlando

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms are nice but long and not wide. The restaurant on the first floor was okay but you really need to go out for good food. The hotels staff was ok with the exception of the front staff manager going back and forth between allowing and not allowing a manicure and pedicure service provider from entering the hotel. This was scheduled for my parents and because of the manager it didn’t happen. Please note that the hotel spa does not perform this type of service. Other than that it was okay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, the Spa, amazing staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Amin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Paris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there, like ricky security and Dexter front desk
Stayed 13 nights in Mar 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

LOUIS E, MUDD

Liked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay but a bit too pricey
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Decent but not great

Average. Weird practice of holding you up so that they can check the room before you check out. It takes about 5 -7 min for them to do that. No hotel does that. Hotel room AC was really rumbling loudly all night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cedric

Stayed 1 night in Feb 2025

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop deck view of the city was amazing.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort

Not a 5 star hotel

The toileteries are low quality and really small sizes. There is no liquid soap. The AC can not refresh properly and the towels are clean but not tidy. Besides you habe a small bottle to refill rather than complementary water. It is ok but not a five star hotel.
Stayed 3 nights in Feb 2025