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Excellent hotel within walking distance of the port for our short stop over in Heraklion . Staff very helpful and allowed us to have early breakfast before our ferry .

I'm actually quite disappointed with this hotel. I wished I complained when we arrived. First of all, the hotel grounds itself is amazinggggg. Food is amazing. The only let down was the room. The room is so basic for what you pay at this hotel. Everything else is so well thought of but then you go into your room and it's so meh. Nothing speculatar about the room itself. Very underwhelming. We got the pool with private garden and there was no access way to the garden. You have to swim to get to the private garden. The pool itself is so small, what's the point. You can't have a proper swim. The pool was dirty too. The room was also dirty although it is daily cleaned on the surface. Under the bed was Dusty! And under the table cabinet was Dusty. I was quite disappointed to be honest for whats advertised. I think they purposely do not show the room and instead use a floor plan. If I saw the room, I would have picked a different hotel. Everything else is perfect though, it's just the room that was underwhelming for me.

Wonderful front desk staff and beautiful place

Nice hotel and a good location in town and short drive to many wineries (5 minute walk to restaurants). Quiet. Outdoor private hot tub is not heated (so was not really useable in October).

The property is part of a restaurant on ground floor with the rooms above. Access is by a code to enter the stars/ lift to the rooms. The codes are provided via WhatsApp during online check in prior to arriving, so no actual meet to check when you arrive, although appears to be a desk. Entrance is through the restaurant. My room was on the 1st floor. The room is adequate and comfortable for solo traveller. The location is good and not so good. Good is, it’s a few steps to shops and restaurants. There is a school next door, so you will hear school yard noise and announcements early morning. Down side during my stay was the toilet flush stopped working for 2 days, this was reported to the WhatsApp contact, although acknowledged, but no one attended. I had to use the restaurant washroom on the ground floor. Never really met any staff apart from the restaurant to ask to use the toilet.