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Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Heeren By The River features a rooftop terrace, multilingual staff, and concierge services. Wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby and a front desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heeren By The River has designated areas for smoking.

  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Rooftop terrace
  • Concierge services
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 20
  • Free self parking
  • Free WiFi
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Heeren By The River offers 20 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Malacca City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Free bottled water
  • Satellite TV service
  • Free WiFi
  • Bathtub or shower
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa and Mastercard

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Cash deposit required

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 40.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Hotel Names

  • Heeren River Hotel Malacca
  • Heeren River Hotel
  • Heeren River Malacca
  • Heeren River
  • Heeren By The River Hotel
  • Heeren By The River Malacca City
  • Heeren By The River Hotel Malacca City

Hotel Reviews

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