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Friendly staff. Close location to everything. A little overpriced for what it is but I also came during the festivals.

Let me start by saying the room was excellent. Spacious, clean and well appointed with a decent balcony. However I did think booking the hotel that the hotel was in spacious grounds. The rooms, rather like appartments, sit around a central swimming pool. The pool is great but as I say the hotel did not feel spacious. The dining room is also across a busy road. It sits right on the river which is lovely but feels separate to the hotel. Any drinks etc you order come from there. I also tried to contact the hotel twice before I arrive to organise an airport pick up but no response. GRAB is great as a taxi service from the hotel and nowhere seemed more than b80. Overall not a bad experience, just not outstanding.

Very friendly staff

The hotel was clean and the staff are very friendly and helpful. They helped us arrange a tour and did our laundry. The breakfast is ok, there is a small buffet and you order the main meal.

The location is very convenient, however the hotel is beginning to show its age as the rooms are dated. The room lighting etc are all controlled via a central unit in both the bedroom and lounge. As for the desk in the bedroom there is only one wall plug and that was used for power the WIFI router with no additional USB type connectors. How does one use and charge a laptop etc.? The shower door was a poor fit with water leaking onto the floor, i won't mention the shower rose either, something that would be more fitting in a two star hotel. Plus the constant ticking noise from the water pipes. The carpeting within the lifts is poorly fitting and really does need to be replaced. So would I stay again, probability due in part due to its location.