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Get an overview of this hotel
3.5-star Florence hotel walkable to Belterra Casino

Popular property highlights

Free self parking
Free WiFi
Business center
Smoke-free property
24-hour front desk

Location

Situated on the waterfront, this spa hotel is 0.2 mi (0.3 km) from Belterra Casino and 9.3 mi (14.9 km) from Kentucky Speedway. Carroll County Memorial Hospital and Jefferson Community and Technical College are also within 20 mi (32 km).

Hotel Features

This smoke-free hotel features 3 restaurants, a full-service spa, and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include a casino, a health club, and a bar/lounge.

Room Amenities

All 608 individually decorated rooms feature free WiFi and iPod docks. Comforts include premium bedding and down comforters, and guests will also find conveniences like refrigerators and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night (for stays between 1 January - 31 December)
  • Resort fee: USD 9.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • In-room coffee
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch.

The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

Hotel Names

  • Belterra Casino
  • Belterra Casino Florence
  • Belterra Casino Resort
  • Belterra Casino Resort Florence
  • Belterra Resort
  • Belterra Resort Casino
  • Belterra Casino Resort And Spa
  • Belterra Hotel Florence
  • Belterra Resort Florence
  • Belterra Casino Florence
  • Belterra Casino Resort Hotel
  • Belterra Casino Resort Florence
  • Belterra Casino Resort Hotel Florence
  • Belterra Casino Resort Hotel
  • Belterra Casino Resort Florence
  • Belterra Casino Resort Hotel Florence

Hotel Amenities

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub

Property Features

In addition to a full-service spa, Belterra Casino Resort features a golf course and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. Event facilities measuring 55000 square feet (5110 square meters) include a conference center. This business-friendly hotel also offers a casino, spa services, and gift shops/newsstands. Onsite self parking is complimentary.

Belterra Casino Resort is a smoke-free property.

  • Casino
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 2000
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Health club
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 5110
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 55000
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Banquet hall
  • Total number of rooms - 608
  • Television in common areas
  • Number of floors - 14
  • Number of buildings/towers - 2
  • Wedding services
  • Golf course on site
  • Fireplace in lobby

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Belterra Casino Resort offers 608 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • LCD TV
  • iPod docking station
  • Rainfall showerhead
  • Bed sheets available - no

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning.

19 Steak and Seafood - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

The Ultimate Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Stadium Sports Bar/Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Casino Cafe - This café serves breakfast, lunch, and dinner.

Out of Bounds Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

Beleza Spa and Salon has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf driving range on site
  • Golfing on site

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