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All good for money

Very disappointing experience at Al Messila Resort. For a property positioned as a luxury resort, the overall experience was far below expectations. The level of service did not reflect a five-star hotel, and the attention to guests was disappointing. When you pay premium prices, you expect professional service, proper attention to detail, and an experience that makes you want to return. Unfortunately, that was not the case during my stay. I have stayed at many luxury hotels and resorts, and based on this experience, Al Messila did not meet the standard I would expect from a Luxury Collection property. There is significant room for improvement, particularly in service quality and guest experience. Unfortunately, I cannot recommend it based on this stay.

The staff were great , very helpful and accommodating . It was hard to communicate in english but for the most part things were okay . As for the cleanliness , the couches were not clean , the mattress was very hard to sleep on and there were no iron board , iron or hair dryer (we had to ask for them). The place is surrounded by construction , we could hear some noise on the third floor. The road was mostly closed due to construction so we had to find a path around the hotel to take the high way. Lusail city is very beautiful .there are a-lot of land marks and food options . We enjoyed our time touring the city.

Clean place 👌, staff was as protocol