Bastion Hotel Maastricht Centrum

4.0 star property

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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free cribs/infant beds, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(37 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Exterior

Deluxe Twin Room

7.4 out of 10
Good
(36 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Bastion Hotel Maastricht Centrum

4-star hotel in Maastricht-Centre Urban District
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Bastion Hotel Maastricht Centrum offers 123 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Maastricht hotel also offers a fitness center, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Bastion Hotel Maastricht Centrum has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Onsite venue - restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.25 per person
  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bastion Deluxe Hotel
Bastion Deluxe Hotel Maastricht/Centrum
Bastion Deluxe Maastricht/Centrum
Bastion Deluxe Maastricht/Centrum Hotel
Bastion Maastricht/Centrum
Hotel Bastion Deluxe
Hotel Bastion Deluxe Maastricht/Centrum
Hotel Bastion Maastricht/Centrum
Hotel Maastricht/Centrum
Maastricht/Centrum Hotel
Bastion Deluxe Hotel Maastricht Centrum
Bastion Hotel Maastricht Centrum
Bastion Hotel Centrum
Bastion Maastricht Centrum
Bastion Centrum
Bastion Maastricht Centrum
Bastion Hotel Maastricht Centrum Hotel
Bastion Hotel Maastricht Centrum Maastricht
Bastion Hotel Maastricht Centrum Hotel Maastricht

Reviews

Bastion Hotel Maastricht Centrum Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 220 out of 1008 reviews
Rating 8 - Good. 495 out of 1008 reviews
Rating 6 - Okay. 189 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 34 out of 1008 reviews

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hòtel, shame about the smell

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Fantastic location not far from center of the city. Helpful and friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Valerie

Stayed 4 nights in Jun 2025

10/10 Excellent

Negin

Stayed 1 night in Apr 2025

4/10 Poor

Hugo

Traveled with partner
Disliked: Cleanliness, staff & service
When arriving there was nobody at the desk, it was about 10 minutes before someone showed, after pressing the bell a few times. Room was ok, bit dark. We asked for extra pillows and they were provided. The bed itself was comfortable. After returning from a day in Maastricht we found the room had not been cleaned, dirty towels not replaced, bed not made and coffee and tea not replenished. We arranged with reception the necessary. Next day we did not want to go out for an evening meal so we thought we would eat in the hotel. After waiting for someone to take an order or hand us the menu I asked at reception if the restaurant was open?? I was told a colleague would be along shortly, we gave it an other 10 minutes or so and decided not to bother and went out into the town for a meal. Poor service from all levels of staff during our stay, will not use this hotel again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ian

Once arrived at hotel I was informed the room had been cancelled although room was paid in full prior to arrival. Leaving our night stay with sleeping in a van as too late to book in anywhere else. Poor service
Stayed 1 night in Sep 2024

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Leslie

Traveled with family
Liked: Cleanliness, room comfort

Visit for Andre Rieu concert

Overall stay at Bastion was acceptable but was let down by lack of attention to detail i.e. numerous requests for extra towels and toilet rolls. Also TV did not work and at the end of our stay had still not been resolved ( hotel notified 3 times). No kettle in room and again 3 requests before it was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Maastricht

Nice Stay, Friendly Staff, Bed a bit too soft but that is a personal preference rather than a criticism, would happily stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Ankush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price, poor amenities, washed out hotel,
Stayed 2 nights in Sep 2023

10/10 Excellent

María j

Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Super location for thé historic centre and staff very friendly, helpful & efficient. We had a decent evening meal too
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness

Maastricht stay

Decent hotel in a great part of town. Lots of food and drink options nearby.
Stayed 4 nights in Jul 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandad and grandson days away.

Everything went well. Reception staff were very friendly and helpful. Restaurant facilities were very good with good choice of food and excellent quality.
Stayed 3 nights in Jul 2023

2/10 Terrible

Helen

Stayed 3 nights in Jul 2023

2/10 Terrible

Ann

Traveled with partner
Disliked: Cleanliness
The gotel is advetised as Horel Bastipn Central it is definately not ventral it cost 16 euro for a taxi to the station which is in the centre we yried to check in at 15.00hrs we eventuallly got our room key at 5pm ubacceptable . They charged top rates but gave a terrable service.
Stayed 1 night in Jul 2023

4/10 Poor

Paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was dirty. Pillows were very poor quality. internet was very weak. Comforter was too short. No coffee, sugar or cream packages in the room. Staff was accommodating. Overall, a poor experience

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are super nice and welcoming! The rooms were clean and it was just perfect for one night stay. Its also in a great location where everything is walkable and there are buses running all the time. Great place! Would highly recommend for short stays. Room was exactly as pictured as well
Stayed 1 night in Feb 2023

4/10 Poor

sima

Traveled with family
Disliked: Property conditions & facilities
They shocked us!! We prepaid through Expedia and i did nt have money with myself but for check out they said we have to pay directly to the hotel and Expedia will free our prepaid!! And we paid for parking in extra!!!!
Stayed 1 night in Feb 2023

6/10 Okay

M

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mixed feeling

Very basic facilities compared to a 4* hotel. Rooms are small, bedside tables even smaller, enough for a water bottle and mobile. Toilets are ok (funny thing is extra toilet paper is kept almost next to the ceiling). Not enough place for wardrobe to hang or keep stuff. Coffee table has no plate, no glasses. Coffee cups are used as holders for coffee capsules, creamer and sugar. Property is old....even needs painting. I must add, the staff is very helpful though. If you are single or couple....this place will do. Not for a family. The best part is, its like 3 min walking away from square and maybe 15 min from station. Bus stop is right outside of the hotel.
Stayed 2 nights in Dec 2022

2/10 Terrible

Beatrice

Stayed 1 night in Dec 2022