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Hôtel Alexandra

4.0 star property

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Photo gallery for Hôtel Alexandra

Terrace/patio
Family Room | 2 bedrooms, in-room safe, desk, blackout drapes
Restaurant
Interior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
$140
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
49 Rue Victor Hugo, Lyon, Rhone, 69002
  • Bellecour Square
    ‪6 min walk‬
  • Basilica of Notre-Dame de Fourvière
    ‪17 min walk‬
  • Part Dieu Mall
    ‪5 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪29 min drive‬

Room options

View all photos for Family Room

Family Room | 2 bedrooms, in-room safe, desk, blackout drapes

Family Room

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Adjoining Rooms

2 bedrooms, in-room safe, desk, blackout drapes

Adjoining Rooms

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Chambre Familiale Exécutive (2 Adultes + 2 Enfants)

Chambre Familiale Exécutive (2 Adultes + 2 Enfants) | 2 bedrooms, in-room safe, desk, blackout drapes

Chambre Familiale Exécutive (2 Adultes + 2 Enfants)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

2 bedrooms, in-room safe, desk, blackout drapes

Premium Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Elegance)

2 bedrooms, in-room safe, desk, blackout drapes

Double Room (Elegance)

9.0 out of 10
Wonderful
(13 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Alexandra

4-star hotel in Lyon City Centre
A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hôtel Alexandra offers 34 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This Lyon hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hôtel Alexandra is a smoke-free property.

A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must present the credit card used for reservation when they check in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 13 for children
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alexandra Hotel Lyon
Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Lyon
Hôtel Alexandra Hotel
Hôtel Alexandra Hotel Lyon

Hôtel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 240 out of 635 reviews
Rating 8 - Good. 284 out of 635 reviews
Rating 6 - Okay. 77 out of 635 reviews
Rating 4 - Poor. 26 out of 635 reviews
Rating 2 - Terrible. 8 out of 635 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very neat and stylish with a lovely courtyard. The concierge even showed me to my room, which is small but comfortable and cozy. The hotel is centrally located and within walking distance to Lyon’s Perrache train station. There are several good restaurants nearby, as this is the culinary capital. I enjoyed the traditional Lyonnaise bouchon Le Poelon D’Or. Be sure to reserve ahead.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely Hotel – But Not Ideal for Allergies

Hotel Alexandra has a lot going for it: the location is excellent, and the staff were consistently kind, helpful, and went out of their way to assist me. Rooms facing the square offer beautiful views, though there’s some noise until around 11:30pm. Courtyard-facing rooms are very quiet. That said, the style of the hotel includes carpet in some rooms, padded headboards, and velvet drapes. While everything was kept very clean, the materials and limited airflow made it difficult for me as someone with asthma and dust sensitivity. I tried leaving the windows open, but without screens, I ended up getting bitten by mosquitoes at night, which ultimately forced me to find another hotel. If you don’t have allergies or respiratory issues, this could be a very charming place to stay. But for travelers with sensitivities, it may not be the best fit—despite the staff’s truly excellent efforts.
Stayed 4 nights in May 2025

10/10 Excellent

PAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet but very close to the centre of Lyon, all staff were very friendly and helpful. Breakfast was limited but very tasty. I certainly would stay again if I was in Lyon.
Stayed 3 nights in May 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Stayed 4 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, Great Service but the room..

Great location and friendly service. We had a room which you accessed via the patio/terrace. Which was quite nice, the downside being there wasn’t a window to let in any natural light - we were out most of the time so it was ok for us; but I can imagine for others it would be unacceptable and it was not mentioned in the room description.
Stayed 3 nights in Apr 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff, bed, breakfast and location next to Metro station.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a perfect spot, it is next to the main train station and even a metro stop on the corner. Plenty of shopping and food nearby. The hotel is wonderful and we had zero problems with anything. Highly recommended.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marites, san diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating to our needs, easy to talk to and offers help willingly. The hotel is walkable to the Bellecour Plaza which is also close to the shopping district. There is a metro and a tourist office at the Bellecour Plaza. Also by the Bellecour Plaza is the Lyon City bus - hop on/off version. However, it is only one bus and the total full bus route to the tourist areas is two hours. one has to plan their day. The area around the hotel has a lot of dining options as well. The hotel offers an unlimited supply of drinking water by the reception desk which is very important to the guests after a day of fun. For first timers to this hotel, one has to use the elevator to go up to the reception area. After that, everything is a breeze. I will certainly avail if this hotel when I return to Lyon.
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little hotel in the middle of Lyon. Walkable to all attractions and many cafes and restaurants, plus a nice market around the corner. The room was clean and well appointed. While the room itself was small, we were comfortable and slept very well. We weere treated to a very nice praline brioche as a welcome gift. I would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alexandra was an excellent choice for Lyon. It couldn't be more conveniently located, the staff was delightful and kind. The rooms are quirky, maybe a bit small (but not unexpectedly so), but clean and comfortable. It's literally steps away from the metro, so it's super convenient to get anywhere in the city. I'll definitely stay there again when I return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Mary E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

4/10 Poor

Georgina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Noemy, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, super clean, modern, comfortable bed and walking distance to all the major attractions. Bus station very nearby as well.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness

Clean,decent room in a good location.

Clean,decent stay in a good location. A rather small poorly laid out room, but fairly comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Terry

Stayed 3 nights in Jul 2024

6/10 Okay

Ronen

Liked: Staff & service
All was fairly ok Location great Felt a bit like 3 star hotel not 4 star Very small rooms
Stayed 3 nights in Jun 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and room was clean. Major negative is the cost of parking at 40 euros per night!
Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Robert, Annapolis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and knowledgeable. Despite being inside pedestrian zone hotel directions for arrival by car and parking were very clear and accurate. Great location near subway, restaurants and shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Sarah, Waltham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and ideally located, right on the metro. Breakfast was over-priced so we only splurged once in our 3 nights. Many cafe's within stepping distance from the hotel, even in the rain. And believe me, there is rain! Limited parking available, although the public parking garage is close by and convenient. We only needed the car to attend a wedding, so really you wouldn't need a car at all to just explore the city, since the train system is so amazing. Rooms are small, but very comfortable - not much walking space around your bed if you have lots of luggage. Impossibly small safe, couldn't even hold a macbook. Shower is strong. Rooms are a bit noisy if you have a street-facing room. The front desk is very friendly and helpful for dinner suggestions. We had two really great dinners just blocks from the hotel: Le Poêlon d'Or was a 5* and Le Comptoir d'Ainay was a notch less, since it seemed pricey for no reason, but tasty. We did very well on our limited French. Very safe and lively location for a hotel.
Stayed 3 nights in Apr 2024