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InterContinental Lusaka by IHG

5.0 star property

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Photo gallery for InterContinental Lusaka by IHG

Property amenity
Outdoor pool, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
$266
includes taxes & fees
Nov 22 - Nov 23

Explore the area

View in a map
Haile Selassie Avenue, Lusaka, 10101
  • Place, Lusaka National Museum
    ‪2 min drive‬
  • Place, Lusaka City Market
    ‪4 min drive‬
  • Place, National Assembly of Zambia
    ‪5 min drive‬
  • Airport, Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, memory foam beds

Classic Room

  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, premium bedding, down comforters, memory foam beds

Suite, 1 Bedroom, Club Lounge Access

  • 893 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, down comforters, memory foam beds

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

1 bedroom, premium bedding, down comforters, memory foam beds

Classic Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, memory foam beds

Classic Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Presidential Suite

  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite, 2 Twin Beds, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

InterContinental Lusaka by IHG

5-star Lusaka hotel close to Chilenje House
This hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Change of towels is available on request.
InterContinental Lusaka by IHG offers 106 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 60-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
In addition to an outdoor pool, InterContinental Lusaka by IHG provides a steam room and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 6566 square feet (610 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary. A total renovation of this property was completed in September 2022.

InterContinental Lusaka by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Curate - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Botanical - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZMW 650 for adults and ZMW 325 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Botanical
  • Curate

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Evening entertainment
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,566 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Hospital bed
  • Low-height counter and sink (30 inches high)
  • Low-height door lock
  • Raised toilet seat (19 inches high)
  • Roll-in shower (70 inches wide)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZMW 650 for adults and ZMW 325 for children
  • Airport shuttle fee: ZMW 950 per person (one-way)
  • Airport shuttle fee per child: ZMW 475 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

InterContinental Hotel Lusaka
InterContinental Lusaka
Lusaka InterContinental
Inter Continental Hotel Lusaka
Intercontinental Hotels Lusaka Hotel Lusaka
Inter-Continental Lusaka
Lusaka Inter-Continental
InterContinental Lusaka Hotel

InterContinental Lusaka by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 50 out of 150 reviews
Rating 8 - Good. 67 out of 150 reviews
Rating 6 - Okay. 19 out of 150 reviews
Rating 4 - Poor. 9 out of 150 reviews
Rating 2 - Terrible. 5 out of 150 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
It’s safe
Stayed 5 nights in Jul 2025

10/10 Excellent

Clancy

Stayed 4 nights in Apr 2025

8/10 Good

Umar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Bad food
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Gillian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Annie

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger, Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Wonderful amenities. They keep exceeding my expectations.
Stayed 3 nights in Aug 2024

10/10 Excellent

King boniface

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just incredible I have no hate for it
Stayed 1 night in Jun 2024

10/10 Excellent

King boniface

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible always ready to help and kind
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Anja

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated hotel. Very luxurious rooms. Friendly and helpful staff. Unfortunately the gym was still under renovation. The bar/cafe is worth a visit. Breakfast is nice (but mornings are cold, so bring a sweater because it’s outside!).
Stayed 3 nights in Jun 2023

8/10 Good

Mitsuru

Stayed 2 nights in Jun 2023

10/10 Excellent

JUSTIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best five star hotel in Lusaka

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Stayed 2 nights in Feb 2020

8/10 Good

dror

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very good and I will probably return in future business trips
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is aging. There was no air conditioning in any of the lobby or downstairs area of the hotel. The entire hotel could use some paint and sprucing up. It is no longer among the elite Lusaka hotels and therefore, overpriced. We will be using the Taj Pamodzi for Lusaka trips.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel rooms were filthy! Carpets were stained! Toilet flush was broken! Had to change 3 rooms to find a bed to sleep! High cost for poor value!
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything at intercontinental hotel I was so disappointed. The corridor smells bad, the carpet is dirty you can see it. The bathtub was very dirty you can see it wasn’t cleaned properly, the white bath mat had black stains. I had to wear my flip flops to have a shower. Breakfast meals where terrible and the gym equipments needs replacement, treadmills belts are worn out they need change. Intercontinental hotel is just brand not quality. It’s expensive from nothing just brand. Don’t book there, don’t book for brand book for quality.
Stayed 3 nights in Apr 2019

10/10 Excellent

Jiaxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. The hotel has a fleet of taxi cabs to bring you around.
Stayed 1 night in Mar 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel! Great Service!3

Great, wonderful,clean and hotel. Good location! Comfortable! Good food! Peaceful! Friendly staff! Good location! Proximity to the airport.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great access to transport and malls great location
Stayed 2 nights in Jan 2019