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Clean room, friendly staff, great breakfast! The views of the lake from the room were superb. Just a heads-up to anyone picky about AC, there is none. There was a fan in our room and with the windows open, the warmth was manageable.

The hotel is located in very nice location that is hard to beat. Upscale restaurants, designer shops around, short walk to the old town district and 2 blocks from the lake. The hotel shows age, but the bathroom was remodeled. The A/C unit kept up with very high temperatures outside. The restaurant in the hotel served very good breakfast buffet and was open for dinners. The front desk staff was friendly and very helpful.

Top hotel!

Staff nice Room super clean Location prime Air conditioner in hot July soooo good! Everything was great! Def recommended

場所はグリンデルワルト駅前バス停からバスで10分くらい。事前にホテルに連絡しておくとバスが無料で使えるビジターカードを用意してくれます。ホテルにはレストランが無く、終バスは19時前なので夕食は工夫が必要です。（市街からホテルまでも歩いて行けますが、かなりの坂道なのでおすすめしません） ホテルはとても清潔かつ広々として快適です。窓を開ければアイガーが目の前にあって最高の景色でした。

Staff was so friendly and amazing. Pictures a bit deceiving from the actual resort

The best part of this hotel is the breakfast! Really, really amazing! The rest was not good. The location is central and close to many things, but the road outside the building is super noisy. We did not have a window in our room - it was a door to a shared balcony, and it was very weird hearing other guests hang out there. Since there was no AC and it was super hot, we had to sleep with a slightly open balcony door and a window to get some air but it was super noisy and we did not get good sleep at all. It honestly felt like a student dorm with this sharing style. We paid appx.750usd per night, which is extremely overpriced for what we were getting. If I were to come back to Lucerne, I would try to stay at a hotel with a lake view for a more peaceful sleep. All in all, i believe there are better hotels in Lucerne than this one.