See all properties

Walter au Lac

3.0 star property

Choose dates to view prices

Photo gallery for Walter au Lac

Free daily buffet breakfast
Interior
Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Piazza Rezzonico 7, Lugano, TI, 6900
  • Place, Via Nassa
    ‪1 min walk‬
  • Place, Piazza della Riforma
    ‪2 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪5 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪7 min drive‬

Room options

View all photos for Basic Single Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, Lake View

7.8 out of 10
Good
(8 reviews)
  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Lake View

Basic Double Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room, Lake View

8.6 out of 10
Excellent
(15 reviews)
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | Premium bedding, down comforters, minibar, in-room safe

Executive Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Single Room, Balcony, Lake View

9.8 out of 10
Exceptional
(7 reviews)
  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

8.0 out of 10
Very good
(3 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony

  • 323 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Property grounds
Hotel Federale Lugano
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 427 reviews
Hotel Federale Lugano

About this property

Walter au Lac

3-star hotel in Lugano City-Centre
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a library, express check-out, and tour/ticket assistance.
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lugano hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and multilingual staff.

Walter au Lac is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The property will be renovating from January 1 2026 to February 26 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 28 per night (820 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 699 reviews
Rating 8 - Good. 222 out of 699 reviews
Rating 6 - Okay. 55 out of 699 reviews
Rating 4 - Poor. 11 out of 699 reviews
Rating 2 - Terrible. 9 out of 699 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in downtown Lugano

Loved the room and stay in Lugano. Wasn't sure if we wanted to stay away from the city but this was the right choice. Lots of dining options and great place to walk along the water. Only issue is that parking is a few blocks away. Location was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Amenities
Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area.
Stayed 2 nights in Sep 2025

2/10 Terrible

Fatima

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Wonderful Staff. Nice rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed Walter Au Lac! It is very centrally located in Lugano and makes everything very walkable. Would recommend!
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Anthony, Highlands Ranch

Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Dax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water of Lake Lugano and next to the city for good. Great staff and service was excellent! Thanks much!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Absolutely loved our stay! Very clean, air conditioning worked well, and the view was spectacular! Great restaurants, a beach and other things nearby. Highly recommend and would return to this hotel if we find ourselves in the area again!
Stayed 1 night in Sep 2025

10/10 Excellent

jodette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were so helpful with all our needs! Very welcoming and accommodating. Breakfast room was beautiful and breakfast outstanding. Easy walkable access to everything. Very clean outstanding staff
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the waterfront

Well located - nice room with balcony - I missed having a bar and restaurant. The service at breakfast was fantastic - could have done with similar at other meal times
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location with an amazing view of the Lake from our balcony. A few steps away from the old town for shopping and restaurants. Friendly and efficient staff, with immediate response to additional amenities. Highly recommended.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jens

Stayed 1 night in Aug 2025

6/10 Okay

Maggie Mae

Stayed 3 nights in Aug 2025

10/10 Excellent

Myla

Liked: Cleanliness, staff & service
Love the hotel because it’s right there by the lake with a beautiful view of Como. Lots of restaurants nearby and walkable to everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel and views. Amazing breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Sorin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Stayed 2 nights in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Lobby personel not that friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

karen

Stayed 1 night in Jul 2025