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Hotel Locanda Castagnola

2.5 star property

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Photo gallery for Hotel Locanda Castagnola

Superior Double Room, Balcony, Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds
Family Suite | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds
Front of property
Family Suite | Bathroom | Hair dryer, towels, soap, shampoo
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
$206
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
1 Contrada Vecchio Municipio, Lugano, TI, 6976
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪11 min walk‬
  • Place, Palazzo dei Congressi
    ‪3 min drive‬
  • Place, Lake Lugano
    ‪7 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪65 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Courtyard View

Comfort Double or Twin Room, Courtyard View | View from room

Comfort Double or Twin Room, Courtyard View

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony, Courtyard View

Superior Double Room, Balcony, Courtyard View | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Superior Double Room, Balcony, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double or Twin Room, Lake View

Panoramic Double or Twin Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Panoramic Double or Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, City View

Comfort Single Room, City View | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Comfort Single Room, City View

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Family Suite

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Comfort Studio Suite

Comfort Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Comfort Studio Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Locanda Castagnola

Lugano hotel close to Lake Lugano
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and free newspapers. Housekeeping is available on request.
Hotel Locanda Castagnola offers 14 accommodations with minibars and safes. Televisions come with smart speakers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Lugano hotel also offers concierge services and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Locanda Castagnola is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Hotel Locanda Castagnola has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (surcharge)
  • Extended parking on site (CHF 10 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Baby toys
  • In-room crib

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 250 per vehicle (one-way, maximum occupancy 4)
  • Extended parking fee: CHF 10 per night
  • Pet fee: CHF 20.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: TWINT
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Locanda Castagnola Hotel
Hotel Locanda Castagnola Lugano
Hotel Locanda Castagnola Hotel Lugano

Hotel Locanda Castagnola Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and good hotel. The only issue was that there was no window in our room since we were given last room on the top floor. The staff was helpful and friendly.
Stayed 1 night in Jun 2025

4/10 Poor

adriana

Disliked: Amenities, property conditions & facilities
Uncomfortable rooms with narrow twin beds, insuficient garbage space, towels, for the included breakfast if you ask an egg they charge you 5CHF/EGG without telling it in advance. The receptionist has no time to give clarifications, he gave us a local map last day. He gave us a wrong information that costed us an afternoon and useless 30 km of dangerous road.
Stayed 3 nights in May 2025

10/10 Excellent

maureen

This is a lovely property. The people are SO friendly and accommodating.
Stayed 1 night in May 2025

8/10 Good

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

What a lovely stay in Castagnola, near Lugano. We were there as a family -- 2 adults + 2 kids and we had a family suite. It was very clean and comfortable and the hotel staff was very kind and helpful! We only had one night in the area and were happy to find a quite place off the beaten path. Nice restaurant/bar and breakfast in the morning was included, which was fantastic. Access to the Olive Trail leading from Castagnola to Gandria was directly across the street -- it was gorgeous! We took the bus back and the stop is less than a block from the hotel so super convenient. Would absolutely recommend this property and stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent specially the people in the reception and and kitchen Definitely recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

This was the best customer service I've ever had at a hotel; the female night manager helped arrange our parking, carried most of our suitcases, and even helped us buy bus tickets - at the bus stop! While there were a few details, like too much road noise and the tv not working (could care less), the staff's friendliness and helpfulness made it a very enjoyable stay. Would stay again in heartbeat.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Happy to come again. Simple but good, friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Disliked: Amenities
服務差，條件差。
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très sympathique et le restaurant très moderne. La chambre est simple mais confortable est propre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Stayed 1 night in Mar 2025

8/10 Good

Sacha Bernard

Stayed 1 night in Feb 2025

8/10 Good

Jakob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stay over in lugano

Very friendly staff, decent breakfast,
Stayed 1 night in Feb 2025

10/10 Excellent

Giada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto, accoglienza speciale da parte di tutto lo staff, pulizia eccellente, letti comodi, colazione buona e completa. Posizione strategica con panorama mozzafiato, che permette una bella passeggiata lungo lago verso il centro città. Ottima anche la cena, provatela!
Stayed 1 night in Dec 2024

10/10 Excellent

Marcello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

A estadia foi excelente. Quarto confortável e limpo, hotel próximo ao ponto de ônibus, que é gratuito com o passe Ticino emitido pelo hotel, café da manhã gostoso e staff muito simpático e prestativo. Tudo ótimo!
Stayed 2 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SEVDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai passé un moment très agréable dans cet hôtel très sympathique avec un personnel des plus agréable hôtel se trouvant au bord du lac et légèrement à l'extérieur de la ville. Un grand merci à l'équipe de cet hôtel dont je recommande fortement
Stayed 2 nights in Sep 2024