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Heart of Lugano

4.0 star property

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Exterior
Family Apartment, 1 Bedroom (Heart of Lugano) | 1 bedroom, individually decorated, individually furnished
22-inch flat-screen TV with digital channels, TV, heated floors
Exterior
22-inch flat-screen TV with digital channels, TV, heated floors

Reviews

8.4 out of 10
Very good

Entire apartment

1 bedroomSleeps 4592 sq ft

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi
  • Lake view

Explore the area

Map
Piazza Indipendenza 1, Lugano, TI, 6900
  • Palazzo dei Congressi
    ‪2 min walk‬
  • Via Nassa
    ‪5 min walk‬
  • Lake Lugano
    ‪11 min walk‬
  • Lugano (LUG-Agno)
    ‪7 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom (Heart of Lugano)

Exterior

Family Apartment, 1 Bedroom (Heart of Lugano)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Heart of Lugano

4-star apartment in Lugano City-Centre
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free apartment building. The apartment boasts a heated floor and offers a kitchen and a washer/dryer. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a sitting area and a refrigerator.
Guest accommodations at this apartment offer washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. 22-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and fans.

This apartment features multilingual staff and an elevator. Public areas are equipped with complimentary wireless Internet access.

This apartment is a smoke-free property.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Parking and transportation

  • No onsite parking available
  • Car not required

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Living room
  • Separate sitting area

Entertainment

  • 22-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer

Comfort

  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 3.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 3.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number NL-00008418

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heart of Lugano Lugano
Heart of Lugano Apartment
Heart of Lugano Apartment Lugano

Heart of Lugano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was close to the water, cafes, and restaurants. The layout was very nice. We used the pull out couch, and it was comfortable. The washer and dryer were also easy to use. Appliances were modern, as well as the bathroom. The bottle of rosé was an appreciated touch!
Stayed 2 nights in May 2025

10/10 Excellent

Jaime, Clearwater

Liked: Cleanliness, amenities, property conditions & facilities
This was a super cute place right in the heart of Lugano. Shopping minutes away. Main bus station less than a 5 minute walk. Building was easy to get in and out of. Arrival directions were clear and easy to follow. Look forward to returning in the future!
Stayed 5 nights in May 2024

8/10 Good

Regina

Liked: Cleanliness

Fabulous location!

The location was fantastic and very close to Lake Lugano in the city center. The apartment was small, but functional. It was updated but basic with no AC. There is a company who takes care of the property, Happy Rentals. David from HR was helpful in some logistics we were dealing with. If you are a coffee drinker contact HR to find out what coffee the coffee maker uses because it wasn’t in any local markets that we visited.
Stayed 5 nights in May 2023

6/10 Okay

Klaus

Traveled with partner
Disliked: Property conditions & facilities
Die Lage ist super, nahe am See und der Fußgängerzone. Einen Seeblick hat man nur durch eine schmale Gasse vom Schlafzimmerfenster aus. Es handelt sich um ein eigentlich sehr schönes, gut und komplett eingerichtetes Apartment. Leider wurde es von vorherigen Gästen nicht gut behandelt und vom Vermieter bzw. der Agentur auch nicht repariert. So ist z.B. ein Fach im Kühlschrank ausgebrochen, ein Schrankgriff abgebrochen, Töpfe sind stark verschmutzt, beim Geschirrspüler fehlen Salz und Klarspüler, die Stühle sind abgewetzt, das Bett hat in der Mitte eine Kuhle, das Sofa ist durchgesessen usw. Auch die Anreisebeschreibung ist sehr missverständlich. Man kommt nur nach langem Suchen in das Apartment und den Stellplatz für das Auto findet man nur durch Zufall. Also eigentlich sehr schön und gut, aber leider nicht gepflegt.
Stayed 7 nights in Jun 2025

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super gute Lage. Schönes Appartement mit allem was man braucht.
Stayed 3 nights in Jun 2022