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Waldstaetterhof Swiss Quality Hotel

3.0 star property

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Exterior
Interior
Reception
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Zentralstrasse 4, Lucerne, LU, 6004
  • KKL Lucerne
    ‪3 min walk‬
  • Chapel Bridge
    ‪5 min walk‬
  • Lucerne Town Hall
    ‪7 min walk‬
  • Zürich (ZRH)
    ‪68 min drive‬

Room options

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quiet Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Single Room Courtyard Side

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Twin Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Twin Bed

  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quiet Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Waldstaetterhof Swiss Quality Hotel

3-star Lucerne hotel walkable to Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Lucerne hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in September 2024.

Waldstaetterhof Swiss Quality Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Gleis 1 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gleis 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 1898
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2024
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 984 reviews
Rating 8 - Good. 407 out of 984 reviews
Rating 6 - Okay. 80 out of 984 reviews
Rating 4 - Poor. 32 out of 984 reviews
Rating 2 - Terrible. 10 out of 984 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Free upgrade and overall. The person at reception(From Afghanistan don’t recollect the name) was super nice. Hotel is highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoju

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and close to train station.
Stayed 1 night in Jan 2025

10/10 Excellent

Saira

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and friendly people. Awesome location by train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Martina

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and within walking distance of old town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an ideal location. It is just across the main train station and, unlike many areas around train stations of major cities, the surroundings are safe, walkable and clean. It is also close to the old town, Lake Luzern, and other tourist attractions. The hotel itself is very clean and comfortable. I would definitely stay here again if I come to Luzern.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very informative and provided highlights of the area around the hotel. Perfect location to eateries bakeries, site-seeing, and train station. Room was a tad small, but all the other positives negates that issue.
Stayed 4 nights in Oct 2024

8/10 Good

Yueh Mei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, and friendly staff. Room is clean and classic but the bathroom is too small.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a great location
Stayed 2 nights in Oct 2024

8/10 Good

George, Midway

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, very Spartan room amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

misuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Istvan

Liked: Staff & service, property conditions & facilities
The receptionist was extremely helpful upon arrival. Next day however there was terribly noisy construction work going on from about 9 am till 6 pm. Concrete breaking, hammering, drilling was virtually permanent. Complaint was not accepted so this was our worse hotel stay ever in a very convenient place near the old town of a beautiful city. The hotel did not gave any discount for the inconvenience only made our parking free.
Stayed 2 nights in Sep 2024

6/10 Okay

Hiroko, New York

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and so close to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities
Close to everything
Stayed 1 night in Sep 2024

8/10 Good

Qubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient for everything. There are no USB ports in the hotel room. So please bring enough outlet adapters for various charging.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024