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Boutique Hotel KARL

3.0 star property

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Lounge
Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Superior Triple Room, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Free WiFi
$236
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
St.-karli-quai 12, Lucerne, LU, 6004
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Place, Chateau Guetsch
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Triple Room

8.0 out of 10
Very good
(28 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room, Balcony, River View

Double Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, Balcony, River View

8.8 out of 10
Excellent
(18 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Balcony, River View

Triple Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Triple Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Double Room, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, River View

Superior Triple Room, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Triple Room, River View

  • 258 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Quadruple Room, Balcony, River View

Superior Quadruple Room, Balcony, River View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Quadruple Room, Balcony, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 441 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Balcony, River View

Family Room, Balcony, River View | Living area | LCD TV

Family Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 764 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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4.2 out of 5, Very Good, 693 reviews
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About this property

Boutique Hotel KARL

3-star hotel in Old Town Lucerne
A coffee shop/cafe, concierge services, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Boutique Hotel KARL offers 34 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on request.

Boutique Hotel KARL is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 30 per night)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 30 per night (656 ft away)
  • Pet fee: CHF 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Tourist
Tourist Hotel Lucerne
Tourist Lucerne
Boutique Hotel KARL Hotel
Boutique Hotel KARL Lucerne
Boutique Hotel KARL Hotel Lucerne
Boutique Hotel KARL Swiss Quality
Karl Swiss Quality Boutique Hotel
THE TOURIST CITY RIVER HOTEL LUCERNE

Boutique Hotel KARL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 516 reviews
Rating 8 - Good. 159 out of 516 reviews
Rating 6 - Okay. 44 out of 516 reviews
Rating 4 - Poor. 9 out of 516 reviews
Rating 2 - Terrible. 10 out of 516 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Sreenivasa

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
There is no AC, if the windows are opened, there are lot bugs coming in to room. Room is average.
Stayed 1 night in Aug 2025

10/10 Excellent

deepak, edison

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

8/10 Good

Philipp

4
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent ⭐⭐⭐⭐⭐

Very good hotel with excellent staff.
Stayed 1 night in Aug 2025

6/10 Okay

Seok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel in an excellent location. Very professional staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the river. Quick bus ride from the Lucerne train station.
Stayed 1 night in Aug 2025

10/10 Excellent

Shree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. It’s beautiful and in a very nice location and close to everything . The staff were super friendly and helped with lot of information. Must stay if you are in this city !!
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location. The weather was perfect, however I forgot to notice that there wasn't any air conditioning. Ceiling fans and floor fans did the job plus you could open the windows.
Stayed 1 night in Jul 2025

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Rose at the front desk was welcoming & extremely helpful & kind. Rooms were clean & spacious. Complimentery breakfast was amazing!
Stayed 2 nights in Jul 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel, its a school and you will be a case study. The area is unsafe for a solo female traveler. The online pictures do not match the actual hotel. The hotel room looks like a college dorm room. The area is very dark and dim with sketchy people around. The curtains do not completely close on the window, the screen door to the balcony is flimsy and not secure, the door key barely works. Upon check-in I was standing out in the rain for over 15 mins as there was no way to enter the building. There was nobody there from 10 pm to 7 am with nobody to address any issues or safety concerns. I left the hotel as I didnt feel comfortable sleeping there. I messaged the hotel about my safety and security concerns and they not only refused to provide me with a refund, they totally ignored my complaint and didnt have the decency to respond. I would discourage anyone from booking here as the amount you pay is totally not worth what you get. This hotel is a complete tourist trap and they will take your money without offering anything in return.
Hotel is a school
Reception at night
Hotel lobby
Street hotel is on
Stayed 1 night in Jul 2025

8/10 Good

wasif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good but rooms are small and there is no AC
Stayed 2 nights in Jul 2025

10/10 Excellent

P

Stayed 1 night in Jul 2025

10/10 Excellent

Farzana, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was very spacious for our family of 5. Everything is nearby. The view from room was amazing. Breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay & breakfast. Kids got extra treatment at breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Rockie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. The room was great for the 3 of us; we had plenty of room. The only problem was leaving the sliding door open for the cool breeze - the bugs seem to find their way I will stay here again when I am back in Luzern.
Stayed 1 night in Jul 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Traveled with partner
Liked: Amenities
Great location Modern hotel a short walk into the old town
Stayed 1 night in Jul 2025

4/10 Poor

Ange

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only thing we enjoyed was the location. This hotel is far from boutique and does not seem to .atch the images and description. It feels like a school dorm or old hospital turned accommodation. While our room size was good for a triple, we baked in the room with no air conditioning it was cooler outside tgan in this oven. We coukd not wait to leave which is a shame as Lucerne is soooo beautiful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KARL is a beautiful boutique hotel very convenient to central Lucerne. Staff is very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Sudhakar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balcony Room with very nice views

I stayed at this Hotel with family for 3 nights. We booked a balcony room which had nice river views. The room was spacious & clean. The best highlight of our stay was the spread of breakfast they offer. Rate it 5/5. The Hotel staff was awesome. The only reason i did not give the overall rating of 5/5 is because the Hotel room did not have an AC. It was very hot last week of June in Lucerne. Having an AC Hotel would have been better. The hotel room did have a fan & they offered us an extra floor fan too.
Stayed 3 nights in Jun 2025