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ibis budget Luzern City

1.5 star property

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Photo gallery for ibis budget Luzern City

Interior
Exterior
Garden
Daily buffet breakfast (CHF 15 per person)
Family Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly
$110
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪12 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Double Room, 1 Double Bed

7.8 out of 10
Good
(72 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Double Room, Multiple Beds

7.8 out of 10
Good
(63 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Twin Room, Multiple Beds

In-room safe, desk, laptop workspace, soundproofing

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(23 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

ibis budget Luzern City

Lucerne hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers a vending machine, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Ibis budget Luzern City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 15 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number KZV-SLU-000086

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

Reviews

ibis budget Luzern City Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 1072 reviews
Rating 8 - Good. 397 out of 1072 reviews
Rating 6 - Okay. 197 out of 1072 reviews
Rating 4 - Poor. 67 out of 1072 reviews
Rating 2 - Terrible. 67 out of 1072 reviews

Reviews

10/10 Excellent

Nida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great especially Joyce who went out of her way to accommodate our needs.
Stayed 2 nights in Aug 2025

8/10 Good

Peter, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service
Close to train station , has to walk around due to the train track. Lots of fast food store around the station. The room I have is very small. Shower box, sink and toilet are all desperate. It means if you step out of the shower box, you’ll find yourself in the room already. Toilet has a door. You have to open the door before taking the first step out,
Stayed 1 night in Aug 2025

10/10 Excellent

Tat Hoi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & easy to access.
Stayed 3 nights in Aug 2025

2/10 Terrible

ELIAN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable, tiny, pricy, literally no space for anything, no private bathroom. It is a joke to call that a room Stuff was very polite and friendly
Stayed 3 nights in Aug 2025

8/10 Good

Mike

Stayed 1 night in Aug 2025

8/10 Good

michella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like there is no hair dryer in the room
Stayed 1 night in Aug 2025

2/10 Terrible

Fangmei

Stayed 2 nights in Aug 2025

2/10 Terrible

Mariola

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wouldn’t recommend staying in this hotel .I made mistake not reading the reviews…..Incredibly small rooms ,damp smell,mold in the bathroom, misleading pictures on the website.
Stayed 1 night in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

YI-CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Budget priced
Stayed 1 night in Aug 2025

6/10 Okay

Baldo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Aug 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not have aircon and as it was over 30 the room was hot even tho a fan was provided. Let’s what is basically a great hotel conveniently located down.
Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service

Budget stay in Luzern

Close to bus to city center and price made this our choice. Nothing fancy perfect to explore Luzern and have a comfortable place to stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

yousuf

Stayed 2 nights in Aug 2025

10/10 Excellent

Amandeep singh

Stayed 1 night in Aug 2025

8/10 Good

Landon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Worn out towels, shower could have been cleaner.
Stayed 2 nights in Aug 2025

8/10 Good

Begoña

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Vacaciones en Suiza

Situación buena a 4 paradas de autobús de la estación de tren y del centro. Silencioso.
Stayed 2 nights in Aug 2025

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you would expect from Ibis - clean, great service and reasonably priced
Stayed 1 night in Aug 2025

6/10 Okay

il

Drunken guest was shouting in the hallway at midnight, but we couldn’t get help from anywhere.
Stayed 2 nights in Aug 2025

8/10 Good

Louella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very accessible by bus #4 from the Lucerne train station. Very good selection of restaurants nearby and a supermarket next to it- to replenish your snacks and maybe lunch before you head out to your activities. The lift was not working when we checked in but later fixed the next day. The floor leading to our room had a small elevation that it is actually a trip hazard. Breakfast was adequate for continental option. The lady who was in charge for the food wore a glove that she never removed- she closed all the windows then prepared the cold meats without changing her gloves. She never smiled and when I asked for English tea bag- she answered ‘all finished’!. She then went to get bread and drink to eat whilst wearing the same glove! Staff at the front desk were very helpful and accommodating. Housekeeping were top notch! A complimentary water would have been appreciated owing to the very hot weather. The aircon dial was either not working or controlled as we could not adjust the temperature. It suddenly goes hot in the middle of the night. Good area to stay if you are on a budget.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, well situated for free bus into city (or 15 min walk). Only downside was Water temperature flowed hot and cold during shower.
Stayed 2 nights in Aug 2025

10/10 Excellent

sameer

Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Fine but expensive

A pretty standard ibis budget. Not too far from main station and you get a free transport pass for the buses. Supermarket nearby. They charge you for storing bags before check-in. Room was nice - definitely small for 3 people. While it was fine overall, it was definitely extremely expensive, although that is reflective of prices in Luzern.
Stayed 1 night in Jul 2025