See all properties

Hotel Luzernerhof

4.0 star property

Photo gallery for Hotel Luzernerhof

Classic Penthouse | Balcony
A luxurious bathroom with marble walls, a vanity with a mirror, and two framed paintings.
Lounge
Double Room | In-room safe, WiFi (free), bed sheets
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is $301
includes taxes & fees
Jul 30 - Jul 31

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Single Room

In-room safe, WiFi (free), bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, WiFi (free), bed sheets

Double Room

8.4 out of 10
Very good
(65 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Single Room

7.8 out of 10
Good
(17 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, WiFi (free), bed sheets

Triple Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, two armchairs, a small table with a fruit bowl, a red suitcase, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi
Exterior
Hotel Monopol
Lucerne
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 771 reviews
Hotel Monopol

About this property

Hotel Luzernerhof

4-star hotel in Old Town Lucerne
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Luzernerhof features a terrace, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access.

Hotel Luzernerhof is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 315 out of 781 reviews
Rating 8 - Good. 285 out of 781 reviews
Rating 6 - Okay. 109 out of 781 reviews
Rating 4 - Poor. 50 out of 781 reviews
Rating 2 - Terrible. 22 out of 781 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Gabriella

Disliked: Cleanliness
great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in Luzern
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Tianjiang

Liked: Cleanliness, staff & service
Old hotel, but it is clean and staff are helpful
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed. Rooms are large & quiet. Breakfast for a fee but was really good with plenty of great options. Would stay again if in Lucerne.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities
It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Simone

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice room. Decent simple breakfast. Great location
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

ROSSANA

Liked: Cleanliness, amenities, property conditions & facilities
Really good and comfortable, very good location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect spot. Near the lake and close to all attractions. Staff was exceptional and room was very nice. Would stay again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The location was good but the outstanding thing was the size of the 3-person room we booked. “Palatial” is not an understatement! And whilst some repairs are needed, the penthouse feel and size of the master bedroom cannot be beaten.
View from room
View from room
View from bridge
View towards hotel across lake (hotel not visible)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Clay

Liked: Cleanliness, property conditions & facilities
This property is perfect for those simply wanting to visit the area and travel around.
Stayed 2 nights in May 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is perfect, rooms renovated and comfortable.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s an ok place to stay for just one night.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Liping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

sehim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, and the area is fantastic
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Seda T

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decent size rooms for a single guests.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station and old town. Walkable and shops around the corner. The bed was so comfortable !
Stayed 2 nights in Sep 2025