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Get an overview of this hotel
4-star Lucerne hotel walkable to Chapel Bridge

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business center
Laundry facilities

Location

Located in the heart of Lucerne, this luxury hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Lucerne (QLJ-Lucerne Train Station) is 8 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.

Room Amenities

All 56 rooms offer free WiFi, iPod docks, and TVs with satellite channels. Other amenities available to guests include minibars, room service, and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

Property is cleaned with disinfectant

One child stays free

Debit cards not accepted

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is not currently implementing any guest safety measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Hotel Names

  • Des Balances
  • Des Balances Lucerne
  • Hotel Des Balances
  • Hotel Des Balances Lucerne
  • Des Balances Hotel
  • Hotel Balances Lucerne
  • Hotel Balances
  • Balances Lucerne
  • Des Balances Hotel
  • Des Balances Lucerne
  • Hotel Des Balances Hotel
  • Hotel Des Balances Lucerne
  • Hotel Des Balances Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. Event facilities measure 1970 square feet (183 square meters). This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Hotel Des Balances is a smoke-free property.

  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 183
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 1970
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 56
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • iPod docking station
  • Heating
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

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