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Get an overview of this hotel
4-star Lucerne hotel steps from Lucerne Town Hall

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business center
Laundry facilities

Location

Located in the heart of Lucerne, this luxury hotel is steps from Rosengart Collection and Lucerne Town Hall. Chapel Bridge and Loewenplatz are also within 10 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.

Hotel Features

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.

Room Amenities

All 56 rooms offer free WiFi, iPod docks, and TVs with satellite channels. Guests will also find minibars, room service, and coffee makers.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.40 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

One child stays free

Debit cards not accepted

24-hour check-in

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets allowed for an extra charge of CHF 20 per pet, per day
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel Names

  • Des Balances
  • Des Balances Lucerne
  • Hotel Des Balances
  • Hotel Des Balances Lucerne
  • Des Balances Hotel
  • Hotel Balances Lucerne
  • Hotel Balances
  • Balances Lucerne
  • Des Balances Hotel
  • Des Balances Lucerne
  • Hotel Des Balances Hotel
  • Hotel Des Balances Lucerne
  • Hotel Des Balances Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measure 1970 square feet (183 square meters). This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Des Balances is a smoke-free property.

  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 183
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 1970
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 56
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Phone
  • Desk
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • iPod docking station
  • Television
  • Satellite TV service

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

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