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Hotel Alpina

3.0 star property

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Photo gallery for Hotel Alpina

Front of property
Premium bedding, in-room safe, desk, blackout drapes
Point of interest
City view
Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly
$367
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
Frankenstrasse 6, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Deluxe Design Double Room

Deluxe Design Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Design Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Hotel Monopol

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 666 reviews
Hotel Monopol

About this property

Hotel Alpina

3-star Lucerne hotel walkable to KKL Lucerne
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alpina offers 35 accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Alpina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Alpina has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 35 per night); discounts available
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per stay (for stays between 1 January - 31 December)
  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Tourism fee: CHF 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is served at Hotel Monopol, located next door.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpina Lucerne
Hotel Alpina Lucerne
Alpina Hotel Lucerne
Hotel Alpina Hotel
Hotel Alpina Lucerne
Hotel Alpina Hotel Lucerne

Reviews

Hotel Alpina Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 135 out of 450 reviews
Rating 8 - Good. 186 out of 450 reviews
Rating 6 - Okay. 82 out of 450 reviews
Rating 4 - Poor. 23 out of 450 reviews
Rating 2 - Terrible. 24 out of 450 reviews

Reviews

6/10 Okay

Rodiana, Naples

Traveled with family
Liked: Cleanliness, amenities
NO AC!!! Be aware that this hotel has no AC. Typically the town of Lucerne has mild weather but we ended there when it was 90* and without AC it was hard to breathe and sleep. Besides that the hotel is near everything and very convenient to walk around.
Stayed 1 night in Jun 2025

2/10 Terrible

Yuvraj

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location Large room with balcony
Stayed 3 nights in Jun 2025

10/10 Excellent

Gin

Stayed 2 nights in Jun 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.
Stayed 2 nights in Jun 2025

8/10 Good

Judy

Traveled with partner
I liked the cute balconies and that the rooms have been renovated , The location was also good . The room was nice and my only complaint is that the floor was a little sticky . Although the front desk clerk was efficient I thought she could be a little more welcoming . All in all a good stay
Stayed 2 nights in Jun 2025

8/10 Good

Aster

Traveled with family
Good location, clean and convenience
Stayed 4 nights in May 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

TERRY, gahanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Liked: Amenities, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

8/10 Good

Maria Criselda DeLeon

Traveled with family
Liked: Cleanliness
Room was recently renovated and very nice; great for family with kids. Close to main train station and major attractions!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lourdes, Rio Grande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente, alado de la estación y de todo.
Stayed 1 night in Mar 2025

10/10 Excellent

Lourdes, Rio Grande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.
Stayed 2 nights in Mar 2025

8/10 Good

Samson, Seattle

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.
Stayed 2 nights in Mar 2025

8/10 Good

Mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a bit outdated but the location and services most def made up for it. Close to nightlife and so many dinner options. Balcony was big and staff were great.
Stayed 1 night in Mar 2025

8/10 Good

Hannah, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Room is decently clean (not enough I would walk on my bare feet)
Stayed 2 nights in Mar 2025

8/10 Good

PETER, Addlestone

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City hotel, i expect the drunks, the inconsiderate drivers revving engines and the refuse trucks, but…In a quiet side road, unfortunately taxi drivers and food delivery bikes park outside for their next job and loudly talk across the road to each other. Fixed using earplugs. But what cannot be fixed is the club/pub on ground floor, noisy barstools constantly scraping across a hard floor, then at 3:30am the place is cleared, cleaned and tidied for 30 minutes and impossible to sleep.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul, Laguna Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little boutique hotel.
Stayed 1 night in Mar 2025

8/10 Good

Danilo

Liked: Cleanliness, staff & service, room comfort
The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah, FLORENCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.
Stayed 1 night in Feb 2025

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria, Spring Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.
Stayed 3 nights in Dec 2024

6/10 Okay

Kazim orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .
Stayed 1 night in Dec 2024