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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Enjoy a meal with a view of the surrounding mountains and historic buildings from this scenic dining area.
Hotel des Alpes offers a waterfront view with a large balcony and potted plants.
Enjoy meals in a warm and inviting dining area with a rustic stone wall design, black chairs, and wooden floors.
Welcome to our lobby, where guests can relax and unwind with a wide selection of books and magazines, enjoy entertainment on the large flat-screen TV, and access the outside area through the sliding glass door.
Relax in this inviting room with a large bed, wall-mounted lamp, and sliding glass door leading to a balcony with a table and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Furrengasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Single Room, City View (7m²)

1 bedroom, in-room safe, desk, blackout drapes

Single Room, City View (7m²)

8.8 out of 10
Excellent
(3 reviews)
  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

1 bedroom, in-room safe, desk, blackout drapes

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, City View (10m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, City View (10m²)

7.4 out of 10
Good
(3 reviews)
  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, City View (10m²)

1 bedroom, in-room safe, desk, blackout drapes

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, River View (19m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, River View (16m²)

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • 108 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, River View (9m²)

1 bedroom, in-room safe, desk, blackout drapes

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 97 sq ft
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (16m²)

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, City View (12m²)

9.2 out of 10
Wonderful
(7 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (17m², big balcony)

  • 183 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, River View (12m²)

  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, River View (19m²)

  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (14m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, City View (14m²)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

1 bedroom, in-room safe, desk, blackout drapes

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

1 bedroom, in-room safe, desk, blackout drapes

Single Room, 1 Queen Bed, City View (10m²)

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Balcony, River View (21m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, City View (9m²)

1 bedroom, in-room safe, desk, blackout drapes

Single Room, City View (9m²)

  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, City View (12m²)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, City View (12m²)

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

1 bedroom, in-room safe, desk, blackout drapes

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Des Alpes Luzern

3-star hotel in Old Town Lucerne
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Des Alpes Luzern is a smoke-free property.

Des Alpes Luzern has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 701 reviews
Rating 8 - Good. 189 out of 701 reviews
Rating 6 - Okay. 65 out of 701 reviews
Rating 4 - Poor. 18 out of 701 reviews
Rating 2 - Terrible. 12 out of 701 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kellie, Pottstown

Traveled with partner
Liked: Cleanliness, staff & service
Positives- Des Alpes Lucerne is in a great location! You can walk to the train station, boats and buses. It is in the center of the food/shopping district and looks out over the iconic bridge. The restaurant is also very good! Negatives- really needs an update, mattresses and pillows uncomfortable. Room layout could be changed to have a bigger bathroom. Right now the shower is a very tight corner unit with handheld shower- not a fan. Furniture was sparse, uncomfortable and outdated. No AC or screens in the windows to keep mosquitoes out. Overall, we enjoyed the view and location, but for the $$ would like some comfort as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Winglee

Close to train station and attractions.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great 3 night stay here! The front desk staff is extremely sweet and helpful. It was the perfect location, and very quiet even though it is right in the center of town! The only negative about the room is the heat doesn’t work that well. I am vegan and unfortunately the restaurant only offers vegetarian options, please consider adding a few vegan options especially for people with allergies! Overall I loved my stay here and I would definitely recommend it to others.
Stayed 3 nights in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Walkble
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service
This property was in an excellent location! Very walkable and great views. The staff was also very kind. A couple of things that hold this property back is the super small and old elevator that seems like it could give out any minute. Another thing is the stale cigarette smoke that lingered throughout the hotel even with the doors shut and being in an non smoking room. And lastly, instead of breakfast being included they give you a voucher of £18.50 / person to go to their restaurant. It wasn't a bad breakfast but definitely not worth the price they have. Also to note- the bathroom is SO small. It feels like the bathroom is an old closet and they just shoved everything in and called it a day.
Stayed 1 night in Mar 2025

10/10 Excellent

Shanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Des Alpes Luzern, and we can't recommend it enough! The location is absolutely perfect, situated right in the heart of everything Luzern has to offer. It’s just a 5-10 minute walk to plenty of fantastic restaurants, great shopping, and the main train station—making it incredibly convenient for sightseeing and exploring the city. The staff truly stood out during our stay. They were attentive, professional, and friendly, always going the extra mile to ensure we felt welcome and comfortable. It’s clear that the team takes pride in providing excellent service. We’ll definitely be coming back to Des Alpes Luzern in the future, and we won’t hesitate to recommend it to our families and friends. Whether you’re here for business or leisure, this hotel is the perfect base for your stay in Luzern!
Stayed 3 nights in Mar 2025

10/10 Excellent

Valentin

Traveled with group, Traveled with family
We stayed several years ago and we liked it so much we came back
Stayed 1 night in Mar 2025

10/10 Excellent

Cody Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view!

Oh my gosh! What an excellent hotel! The balcony room with a view of the lake was amazing! Especially during Fastnacht!
Stayed 1 night in Mar 2025

10/10 Excellent

Laith

Liked: Property conditions & facilities
If you’re looking for a hotel in Old Town with incredible views and close to everywhere, look nowhere this is the place for you! PS: Irene at the FO was incredible!
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Traveled with partner
Liked: Amenities
Location Lication Location
Stayed 1 night in Feb 2025

10/10 Excellent

Sean, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New look and design in the rooms.

I’ve stayed here many times and you can’t beat the location for visiting Luzern. The hotel as completed renovations on about half of the building and is underway with the rest. Never heard any of the workers or work being done. The new rooms are awesome. The design and cosmetic works are well done. You will enjoy this hotel. Its pricing is great and only an 8 minute walk to the train station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the chapel bridge, stores and restaurants nearby, and friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

SIMENTA, EVERETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful place for a holiday trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything is within walking distance (10 min)
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our balcony. The shopping and restaurants were great. The staff were so kind and helpful. The bed provided for a great sleep as well. The Christmas Markets were also fun and really get you into the spirit.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Padraig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mrs Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful view

The hotel is in a delightful location, we had a balcony room overlooking the old bridge. The staff were very helpful and the breakfast was lovely. Access to the hotel with a car is not easy and parking at the train station is expensive.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities

Location! Excellent for tourists!

Excellent location! We got a balcony and spent few times sipping our coffee, nice views! Recommend if you are just for couple of days due to VERY SMALL ROOMS….
Stayed 4 nights in Nov 2024