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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Lake view
Lobby
Double Room, Balcony, River View (21m²) | In-room safe, desk, blackout drapes, free WiFi
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi
$282
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

7.4 out of 10
Good
(3 reviews)
  • 108 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (16m²)

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • 108 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • 205 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (17m², big balcony)

  • 183 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • 151 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 129 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • 97 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

8.8 out of 10
Excellent
(3 reviews)
  • 75 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • River view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 97 sq ft
  • River view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Des Alpes Luzern

3-star hotel in Old Town Lucerne
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station, and free newspapers are onsite.
Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Lucerne hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Des Alpes Luzern is a smoke-free property.

Des Alpes Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per day
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Reviews

Des Alpes Luzern Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 746 reviews
Rating 8 - Good. 202 out of 746 reviews
Rating 6 - Okay. 68 out of 746 reviews
Rating 4 - Poor. 18 out of 746 reviews
Rating 2 - Terrible. 12 out of 746 reviews

Reviews

10/10 Excellent

Chandrika

Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Traveled with partner
Great location
Stayed 1 night in Jul 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. It is right across the bridge from the train station and an easy walk. The staff and accommodations are excellent. If it is not cool enough, a fan will be provided. We had 95 degree weather in early July.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hasan Babar

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great location to everything with amazing views!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
We lived our hotel. It was right on the river and ready access to everything. The food was excellent.
Stayed 3 nights in Jun 2025

2/10 Terrible

George

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a notch above a hostel. Told historic building can not have AC. Interior was renovated - looks like IKEA, felt like I was sleeping in the attic. Dyson fan useless, entered room to find balcony doors closed, no air no screen. Remnants of dead mosquito on wall. Told this was nicest room- beautiful view of river & Chapel bridge, very close to train. When asked for robes & slippers told this is not a spa hotel, no shower cap instructed to go to store & buy it. If you are planning a visit in warm weather you will be miserable. I am well travelled but never encountered such rudeness on top of basic things being provided. Even the vouchers for breakfast if you order anything more than continental breakfast which is the only item that comes with unlimited coffee actually means 1 refill you will be charged exorbitantly
Stayed 3 nights in Jun 2025

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, Friendly personnel, Restaurant is also great.
Stayed 3 nights in Jun 2025

8/10 Good

Richard, Huntsville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to train station and so central to old town. Easy to find. Good room and window could open and room had fan. Front desk was wonderful. Breakfast was geeay
Stayed 1 night in Jun 2025

10/10 Excellent

LouEllen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in a very convenient hotel! Staff were exceptional. Dinner at their restaurant was great!
Stayed 1 night in Jun 2025

8/10 Good

Sylvia

Location is perfect, lovely restaurant,lovely staff
Stayed 7 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was courteous and helpful. They quickly fixed our WiFi issues. The restaurant had an excellent breakfast with a large selection
Stayed 1 night in May 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Mark, Youlgrave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel with location to die for. I had a room with a lake/river/Mountain View and it was fantastic.
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and accommodating front staff and magnificent views
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW I mean the views from this place cannot be beat. You absolutely MUST request a river facing room (you can see the beautiful snow capped mountains of Pilatus on a clear day). It is worth every penny. Additionally, your stay gets your a visitors pass with discounted rates on transport throughout the city. The staff was incredibly helpful and kind as well. We will DEFINITELY be coming back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina, Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip! The receptionist was amazing! She was very sweet and helpful. She took our picture when we were looking out from our balcony. We had an excellent room with amazing views of chapel bridge. It appears as though they updated the rooms and were continuing to do so. Very happy with the hotel and our room!
Stayed 1 night in Apr 2025

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff, perfect location
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again.

We had an amazing view of the Bridge. Truly breathtaking. I would stay there again for this view.
Stayed 1 night in Apr 2025

10/10 Excellent

Mitch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. We enjoyed a well-appointed room, comfy beds, and a beautiful view overlooking the lake and river. The surrounding mountains are majestic and the town remarkably quaint considering its popularity. April is an excellent month for a visit to Lucerne.
Stayed 3 nights in Apr 2025