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Astoria Lucerne

4.0 star property

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Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
Reception
Design Twin Room (Panoramic View) | 1 bedroom, in-room safe, desk, soundproofing
3 bars/lounges, rooftop bar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
Pilatusstrasse 29, Lucerne, 6003
  • Chapel Bridge
    ‪5 min walk‬
  • Lucerne Town Hall
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, soundproofing

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, 1 King Bed (King)

8.4 out of 10
Very good
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View) | 1 bedroom, in-room safe, desk, soundproofing

Design Twin Room (Panoramic View)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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About this property

Astoria Lucerne

4-star Lucerne hotel walkable to Chapel Bridge
Along with 4 restaurants, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a rooftop terrace, and a coffee shop/cafe are onsite.
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers a health club, a nightclub, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Astoria Lucerne is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 55 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 356 out of 726 reviews
Rating 8 - Good. 252 out of 726 reviews
Rating 6 - Okay. 66 out of 726 reviews
Rating 4 - Poor. 31 out of 726 reviews
Rating 2 - Terrible. 21 out of 726 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ross

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in extra charges and the credit card deposit that doesn’t returned for at least 7 to 10 days. I am over this process and should against the law. Very Disappointed in gym and breakfasts.
Stayed 3 nights in Mar 2025

8/10 Good

Guenter, Erlangen

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Convenient location to visit down town, Restaurants shops Bus station is really Close and so is the Train Station
Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms. Excellent staff. Very convenient to transportation. Reasonably priced
Stayed 3 nights in Feb 2025

6/10 Okay

Val

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

David g

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Melanie

Nice property, a little noisy from roof top bar but only one night. Overall comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Neil

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Stayed 2 nights in Dec 2024

6/10 Okay

Yashket

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

SILVIA

Traveled with family
Hotel great location great staff great only not excellent because the shower was too tiny and with low pressure
Stayed 1 night in Jan 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Mita

Stayed 1 night in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Philipp

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Room Size and Storage

In the center of Luzern, and located very close to Down Town Luzern. Easy to find and to unload the Car. I booked two Rooms. One for me and one for two family members. Room Service wIas outstanding. Clean and perfect with new towels. It couldn't have being better. Very nice Bathroom/Shower. However I had to store my Luggage open in the Bath Room, since I could barely walk around the bed. The furniture was nice but almost no shelfs and no drawers to store my clothes and/or luggage. Very annoying during a 6 day stay. The title of the Room is vastly over stated and misleading. Temperature in my room was too low. (it was very cold outside, but still) The room of my Daughter however had a reasonable size, but also practically now place (shelfs/drawers) to store clothes/luggage etc., especially for two guests. The Beds have nice firm mattresses the cushions however could be surely better. The staff was knowledgeable and showed interest to help. Very pleased. I was welcomed to stay and informed in a professional way about my options regarding parking the car in the Hotel Garage and usage of Public Transportation. If it wasn't for the Room Size and Storage capacity/capability it would've being almost perfect. Thank you. Phil
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Thin Walls

Hotel was good but walls were extremely thin. We could hear road noise (not a busy main road) and outside chatter all evening. We could also hear other couples all night and bathroom pipes from other rooms.
Stayed 3 nights in Dec 2024

6/10 Okay

Jacob

Traveled with partner
Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.
Stayed 2 nights in Dec 2024

8/10 Good

Roya

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.
Stayed 2 nights in Dec 2024

4/10 Poor

Dyana

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We did a room upgrade, and even with the upgrade, the room was super basic. It’s two twin bed, so if you and your couple sleep together, you one of you will fall in the middle because the beds will slide away. Very noisy too.
Stayed 3 nights in Dec 2024

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy room and loved the location
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Location Only

Staying here is not worth it. Need higher tier room to have coffee maker, escalator is out of service, hallway in my floor smells like old carpet, third bed is made of rock and to top it all...the thumping music(noise) from the roof top bar until 3am. Have a good rest.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great nice room nice breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Jurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and staff was lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024