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Get an overview of this hotel
3-star Lucerne hotel walkable to Chapel Bridge

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

Location

Located in the heart of Lucerne, this historic hotel is within a 5-minute walk of Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 14 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has self parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Room Amenities

All 29 rooms boast heated floors and offer free WiFi and TVs. Other amenities available to guests include minibars, portable fans, and hair dryers.

Languages Spoken

  • English

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Altstadt Hotel Krone Luzern

Weinmarkt 12, Lucerne, LU CH-6004

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 27 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 25

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

Noise-free rooms not guaranteed

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 10 per pet, per day

We should mention

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

Hotel Names

  • Best Western Hotel Krone
  • Best Western Hotel Krone Lucerne
  • Best Western Krone
  • Best Western Krone Lucerne
  • Best Western Lucerne
  • Lucerne Best Western
  • Hotel Krone Lucerne
  • Krone Lucerne
  • Hotel Krone
  • Altstadt Hotel Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern
  • Altstadt Krone Luzern Lucerne
  • Altstadt Krone Luzern
  • Altstadt Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern Hotel
  • Altstadt Hotel Krone Luzern Lucerne
  • Altstadt Hotel Krone Luzern Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Amenities

Property Features

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Altstadt Hotel Krone Luzern is a smoke-free property.

  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Concierge services
  • Shopping on site
  • Front desk (limited hours)
  • Laundry facilities
  • Business center
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1800
  • Total number of rooms - 29
  • Number of floors - 5
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Free wired Internet
  • Smoke-free property
  • Computer station
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Premium TV channels
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Digital TV service
  • Free WiFi
  • Heating
  • Portable fan
  • Linens provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Heated floors
  • Toothbrush and toothpaste available on request

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Altstadt Hotel Krone Luzern has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Motor boating nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby

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