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Lucca Vacation Packages

Room was clean, breakfast was decent. In general, it was a good stay. Would likely consider staying again.

Very good location. Clean hotel. Our ac was broken but they handled us a new room inmediately. The hotel is confortable and size of the rooms are decent. Bigger than average in the area.

Absolutely

Agradable estancia. Excelente servicio. La habitación la mantenían siempre limpia. Todo queda cerca del área. Muy recomendable

Highly recommended

The property was located off the beaten path, across from a lovely park, which made it very quiet. Our room was HUGE and VERY comfortable! The staff was lovely and extremely helpful with cabs, directions, reservations, etc. etc. I would definitely stay here again, and look forward to returning!

We stayed at the Brunelleschi for three nights, and everything about the hotel is perfect. Although it's a bit difficult navigating to the hotel through the narrow streets of Florence, the staff was very helpful in getting us close, where a bell hop was waiting to direct us the rest of the way. Then they arranged for a driver from the garage to pick up and return the car when we checked out. Not enough emphasis seems to go to the maids who tend to the rooms, but the efforts to make our rooms up did not go unnoticed - thank you! Impeccable quality and service.

If I could give this hotel a 10 !!! out of 5 for beauty, I would. The property is stunning, the room was lovely, the views were incredible everywhere you looked, the pool was serene, the restaurant terrace was gorgeous …everything. With such a magical setting and so much beauty everywhere you looked, it was surprising to feel a bit off. This was not just us, several of the guests were upset about the quality of service. There is no anticipation of needs by the staff, no feeling that they are there to make sure your stay is the very best it can be. The level of service did not match the beauty or price. It felt very “self serve” and we had to ask for everything. That being said, the morning restaurant manager and staff were very attentive and kind. Again, it was a confusing stay…..stunningly beautiful, relaxing and quiet, but I am just not sure we would stay there again.