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Quality Inn & Suites Lubbock South

2.5 star property

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Photo gallery for Quality Inn & Suites Lubbock South

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Free buffet breakfast
Indoor pool
Desk, iron/ironing board, WiFi, bed sheets
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5828 I 27 S, Lubbock, TX, 79404
  • Place, Clapp Park
    ‪3 min drive‬
  • Place, Hub City Unleashed Dog Park
    ‪3 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Desk, iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Lubbock South

Lubbock hotel with indoor pool
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free wired internet in public areas, and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Quality Inn & Suites Lubbock South offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quality Inn & Suites Lubbock South provides a hot tub and a fitness center. Public areas are equipped with complimentary wired Internet access. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn & Suites Lubbock South is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9); free wired internet
  • Available in some public areas: WiFi (USD 9); free wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9 (rates may vary)
  • Fee for wireless internet in public areas: USD 9 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Quality Inn & Suites Lubbock South Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 126 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher Lee

Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Stayed 6 nights in Sep 2025

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
The room was gross. The shower had hair etc in it. One of the two beds the comforter had stains and was damp. I booked the room that day because i needed somewhere to rest while on a roadtrip. I didnt get in until around 3am and they canceled my room and i had yo rebook. They did let me go ahead in the room so i could shower and sleep.
Stayed 1 night in Sep 2025

4/10 Poor

Hugo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Stayed 2 nights in Sep 2025

10/10 Excellent

Bailey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Britani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Yvette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bring your own towels.

Rm 110 is a smoking rm. Stunk real bad and we had to move rooms. Rm card readers barely work. Room only had one set of towels. There were no extras up front, we had to wait till morning to shower. Staff was pleasant. Breakfast area was very clean and food was good. Lots of selection.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stop for traveling through to and from Colorado
Stayed 1 night in Aug 2025

6/10 Okay

Isabel

They didn’t have clean towels the whole stat only got two towels.
Stayed 1 night in Aug 2025

6/10 Okay

Katy

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Beau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are way better hotels in town. Spend the extra money and go somewhere else. You’ll be glad you did.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

4/10 Poor

Michael

Business traveler
Disliked: Staff & service

have to ask to get what i paid for

every day ,i had to go to the front desk and request a second washcloth because 2 men were staying in the room and i not sharing a washcloth with another guy. They would empty trash daily but ,would not refill coffee bar or clean unless requested. would of been nice to know i have to ask them to do their job
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

No Towels

They were constantly out of towels. There were no towels available at the pool, nor were they available even for the room for showers. We had to re-use towels. The elevator had stains on the floor, along with debris and popcorn stuck in the door frames that weren't cleaned during our two days there. Our door lock jammed up twice. There were stains on the couch. Finally, the phone did not work, nor did the mini fridge. Definitely not our best stay in Lubbock, nor will we stay here in the future.
Stayed 2 nights in Aug 2025

2/10 Terrible

ILLYA, BEAUMONT

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is poorly maintained. The women's restroom in the lobby was out of order upon arrival. The first floor had a very bad odor. There was only one washcloth and two bath towels for three people. When we requested more towels, we were told that they didn't have any. The next day, house keeping emptied the trash 🗑 and didn't make the beds. How do you manage a hotel and let your hotel run out of towels?? Do not stay here. Trust me!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Avan

Disliked: Staff & service

Hotels.com App will glitch & YOU will be charged

I booked with Hotels.com. The app glitched and booked me twice. When I a checked in the attendant asked for which reservation? I said I only reserved one room. They had two separate reservations that were exactly the same. I said I only need one room. I asked to be refunded or cancel the reservation. The attendant blamed it on Hotels.Com and Hotels.com isn’t taking responsibility either. Long story short, I paid for two rooms and only reserved one and only used one but no one cares about doing what’s right.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Really friendly and cleaner than expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shataria

Stayed 2 nights in Jul 2025

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2025